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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

InfiniteCRM assists you in effectively managing interactions with customers, potential clients, and partners, fostering high-quality relationships and creating positive experiences that benefit both your customers and your business. It is offered in both On-premise and Cloud formats, as well as through a mobile application, ensuring seamless integration with various company infrastructures and specific needs. You can conveniently manage customer relationships using the platform on your smartphone or tablet. Tailor and establish processes that align with your business goals and requirements. As a vital component of your IT ecosystem, InfiniteCRM connects with management and ERP systems through web services. You can design and automate business and service workflows to enhance customer interactions. Engage with your customers and exchange information through your chosen communication channels. With support for six languages already implemented, InfiniteCRM can easily adapt to your multilingual needs and expand further as necessary. This flexibility ensures that businesses of all sizes can utilize InfiniteCRM effectively, enhancing overall productivity and customer satisfaction.

Description

Zingly empowers your customers with AI capabilities, enabling your business to scale infinitely, enhance revenue, and significantly lower expenses. Say goodbye to lengthy hold times and hello to instant communication. By engaging with customers through web and mobile platforms at any time, you can boost revenue, foster loyalty, and streamline costs. This innovative approach merges digital technology, AI, and telephony into a single collaborative customer interface, redefining omnichannel communication. Achieve impactful business results by strategically involving agents, minimizing customer hurdles, and creating opportunities for revenue generation. Experience round-the-clock sales and support, enhance customer interaction, and improve ROI. Adapt to your customers' pace and deliver an exceptionally personalized and collaborative experience to all. Zingly stands out as a quicker, more cost-effective, secure, and well-organized alternative to conventional chatbots in the market today, ensuring your business thrives in a competitive landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Clearbit No 
Docusign No 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft 365 No 
Microsoft Azure No 
OpenAI No 
Q2 No 
Salesforce No 
Slack No 
Twilio No 

Integrations

Amazon Web Services (AWS) Yes 
Clearbit Yes 
Docusign Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft 365 Yes 
Microsoft Azure Yes 
OpenAI Yes 
Q2 Yes 
Salesforce Yes 
Slack Yes 
Twilio Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

PAT

Founded

1992

Country

Italy

Website

www.pat.it

Vendor Details

Company Name

Zingly

Country

United States

Website

www.zingly.ai/

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Alternatives

Alternatives

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