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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

An optimal platform for observing and troubleshooting HVAC systems with various data outputs is essential. Transform your equipment into a digital asset by leveraging our customized diagnostics platform, which helps minimize repair expenditures and boosts customer satisfaction. Key features include continuous remote monitoring and troubleshooting capabilities, accurately diagnosing 80% of heating and cooling issues, integration with your mobile application that provides user-friendly alerts, immediate notification of fault codes, and sophisticated algorithms that utilize weather information. The necessity for a robust autonomous multi-engine system that coordinates tasks efficiently cannot be overstated. For successful digital transformation, the system architecture must accommodate diverse user journeys across different roles to fulfill various objectives. INFAWEB presents a range of capabilities designed to enhance operational efficiency and decision-making. By adopting such a comprehensive approach, businesses can ensure they are equipped to tackle the complexities of modern HVAC management.

Description

As a contractor in plumbing, electrical, or HVAC services, what challenges does your business face? Are you dealing with fluctuating pricing? Do your technicians express frustration about the need to upsell? Perhaps your closing rates are not where you want them to be, or you suspect that you might be missing out on significant profits. In light of these issues, how can you effectively tackle these concerns and enhance the quality of life for yourself, your family, your customers, and your team? The New Flat Rate offers a comprehensive solution for your business needs. By implementing fully developed service menus, your technicians can concentrate on delivering quality service without the pressure to upsell, allowing them to focus on their current tasks instead of worrying about your financial success. This approach eliminates the discomfort associated with discussing prices on-site, ensuring a seamless experience for everyone involved. Ultimately, this results in complete customer satisfaction and a more harmonious work environment for your technicians.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$8
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Infabytes Solutions

Founded

2012

Website

infabytes.com

Vendor Details

Company Name

The New Flat Rate

Founded

2011

Country

United States

Website

thenewflatrate.com

Product Features

HVAC

Billing & Invoicing No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Maintenance Scheduling No 
Mobile Access No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Product Features

Electrical Contractor

Billing & Invoicing No 
Commercial / Industrial No 
Contract Management No 
Customer Database No 
Electronic Signature No 
Mobile Access Yes 
Quotes / Estimates Yes 
Scheduling No 
Time Tracking No 
Work Order Management Yes 

Electrical Estimating

Billing & Invoicing No 
Change Orders No 
Cost Database No 
Project Management No 
Quotes / Proposals No 
Takeoff No 

HVAC

Billing & Invoicing No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management Yes 
Maintenance Scheduling No 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management Yes 

HVAC Estimating

Billing & Invoicing No 
Commercial/Industrial No 
Cost Database No 
Data Import / Export Yes 
Equipment Maintenance No 
Financing Management No 
Labor Rates No 
Quotes/Proposals No 
Scheduling No 
Takeoff No 

Plumbing

Billing & Invoicing No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management Yes 

Plumbing Estimating

Change Orders No 
Commercial / Industrial No 
Cost Database No 
Data Import / Export No 
Fitting Management No 
For General Contractor No 
Overhead Costs Estimating No 
Prebuilt Assembly No 
Quotes / Proposals No 
Takeoff No 

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