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Average Ratings 1 Rating

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features
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support

Description

Ineo TechSuite stands out as the sole provider of global mobility assignment software, outsourced financial services for mobility, and expert consulting on mobility taxes. Major relocation management firms and corporations count on our cutting-edge tools, streamlined services, and extensive industry expertise to effectively oversee their mobility initiatives. Whether you represent a corporate entity or a relocation management organization, our global mobility software offers comprehensive lifecycle management of assignments, seamlessly integrating every facet of the mobility workflow, from vendor oversight to global compensation services. By harnessing Ineo's extensive knowledge of international tax regulations, the platform merges data entry and reporting with intelligent logic to navigate the intricacies of managing mobility talent. With a stringent privacy policy and data security measures that meet the highest standards, you can rest assured that your mobile workforce data remains protected while also being optimized for compliance, cost efficiency, and effective program oversight. Additionally, our commitment to innovation ensures that we continue to evolve and enhance our offerings to meet the changing needs of the global mobility landscape.

Description

Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ShipBob No 

Integrations

ShipBob Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Ineo

Country

United States

Website

www.ineomobility.com

Vendor Details

Company Name

Asurion

Founded

1994

Country

United States

Website

www.simplr.ai/

Product Features

Relocation

Content Library No 
Cost Management Yes 
Employee Portal No 
Expense Management Yes 
Immigration Management Yes 
Move Progress Tracking No 
Onboarding No 
Reimbursement Management No 
Surveys & Feedback No 
Tax Management Yes 
Vendor Management Yes 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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