Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
In today's business environment, managing spreadsheet risks and navigating low-code/no code platforms and open source tools is crucial. These resources are extremely valuable, but they also come with risks, such as inaccurate data, outdated information, and compatibility problems with your production systems. Your business can be put at risk if your IT team does not know the extent of open-source and low-code software deployments within your organization. Incisive Analytics Basics gives you the power and knowledge to identify, manage and mitigate these risks.
Learn how to navigate the chaos of "unknown unknowns", and gain current knowledge about critical analytics assets, such as spreadsheets and low-code/no code and open-source software.
Ensure accurate, consistent, and secure analysis of spreadsheets, open-source, low-code/no code, and other critical applications.
Description
Transform your IT and enterprise workflows with AI-driven solutions that enable rapid service launches, enhance productivity, and create exceptional user experiences by reimagining ITSM/ESM through predictive and generative AI. Simplify operations, minimize complexity, foster collaboration throughout your organization, and accelerate business outcomes. By harnessing the power of predictive and generative AI, alongside automation and low-code/no-code solutions, you can significantly improve enterprise efficiency. Deliver an engaging, omnichannel experience that satisfies employees, partners, and customers alike. Achieve service request resolution up to 50% faster with agile ITSM/ESM functionalities on a unified, lightweight platform fueled by innovative AI technology. Expedite service management and deployment with intuitive low-code and no-code capabilities, allowing teams to swiftly adapt to changing needs. Automate your service requirements and eradicate manual operations with scalable solutions designed to accommodate teams of any size, paving the way for a more streamlined future. The integration of AI into your workflows not only optimizes processes but also empowers your workforce to focus on strategic initiatives.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
No
BMC Helix ITSM
No
Concourse
Yes
Entellio
No
Jira
No
Microsoft Dynamics 365
No
Microsoft Intune
No
ServiceNow
No
Tata Communications
No
Xcellerator
Yes
Integrations
Amazon Web Services (AWS)
Yes
BMC Helix ITSM
Yes
Concourse
No
Entellio
Yes
Jira
Yes
Microsoft Dynamics 365
Yes
Microsoft Intune
Yes
ServiceNow
Yes
Tata Communications
Yes
Xcellerator
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Incisive Software
Founded
2009
Country
United States
Website
incisive.com/solution-overview/
Vendor Details
Company Name
SymphonyAI
Founded
2017
Country
United States
Website
www.symphonyai.com/itsm/apex-platform/
Product Features
Risk Management
Alerts/Notifications
No
Auditing
No
Business Process Control
No
Compliance Management
No
Corrective Actions (CAPA)
No
Dashboard
No
Exceptions Management
No
IT Risk Management
No
Internal Controls Management
No
Legal Risk Management
No
Mobile Access
No
Operational Risk Management
No
Predictive Analytics
No
Reputation Risk Management
No
Response Management
No
Risk Assessment
No
Product Features
IT Asset Management
Asset Tracking
No
Audit Management
No
Compliance Management
No
Configuration Management
No
Contract/License Management
No
Cost Tracking
No
Depreciation Management
No
IT Service Management
No
Inventory Management
No
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
No
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
No
User Activity Monitoring
No
IT Service
Contract Management
No
IT Asset Management
No
Incident Management
No
Knowledge Management
No
Release Management
No
Self Service Portal
No
Service Catalog
No
Service Reporting
No
Ticket Management
No
ITSM
Asset Tracking
No
Availability Management
No
Change Management
No
Configuration Management
No
Contract/License Management
No
Dashboard
No
Incident Management
No
Problem Management
No
Project Management
No
Release & Deployment Management
No
Self Service Portal
No
Service Desk
CMDB
No
Change Management
No
IT Asset Management
No
Incident Management
No
Knowledge Base
No
Mobile Access
No
Procurement Management
No
Remote Control
No
SLA Management
No
Self Service Portal
No