Average Ratings 6 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

The most affordable reporting software available today. Incident Tracker works directly alongside numerous Healthcare Agencies across the United States. Incident Tracker uses Microsoft Azure to provide the highest level of security and data protection in the industry. Microsoft Azure is HIPAA-certified. We can review and sign a Business Associate Agreement for your company if necessary. Incident Tracker is a cost-effective and user-friendly solution. You can customize categories, locations, or digitize paper forms. Automated email notifications. Automated workflows. Trending and Analytics. Report Life Cycle. For easy tracking, you can set custom statuses. Incident Tracker can be used worldwide by security companies, large and small. It allows you to create and access the analytics and documentation tools that you need in your field. It allows you to upload images and documents directly to the report. And, most importantly, it's very user-friendly.

Description

Woodpecker Issue Tracker is a versatile and user-friendly software designed for workflow and process management, catering to small to medium enterprises as well as larger companies. A variety of clients, including AVS, have successfully utilized Woodpecker Issue Tracker to efficiently manage their business processes, oversee requirements, and conduct traditional error tracking. Each task progresses through a defined workflow, where the various statuses can be customized as needed. Users will find Woodpecker IT comes equipped with several template projects that can be tailored to fit specific requirements. Additionally, you have the ability to entirely redesign the workflow to suit your unique projects. Each status is visually represented by a color, enhancing clarity and facilitating better tracking. This color-coding system is consistently applied across all views of the fields, ensuring an easy understanding of the status associated with each item. Furthermore, the adaptability of the software makes it an excellent choice for businesses looking to streamline their operations efficiently.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Active Directory Yes 
Microsoft Azure Yes 
Microsoft Entra ID Yes 

Integrations

Active Directory No 
Microsoft Azure No 
Microsoft Entra ID No 

Pricing Details

Contact us for pricing information.
Free Trial Yes 
Free Version No 

Pricing Details

$15 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Incident Tracker

Founded

2003

Country

United States

Website

www.incident-tracker.com

Vendor Details

Company Name

AVS

Founded

2002

Country

Germany

Website

www.woodpecker-it.com

Product Features

Audit

Alerts / Notifications Yes 
Audit Planning Yes 
Compliance Management Yes 
Dashboard Yes 
Exceptions Management Yes 
Forms Management Yes 
Issue Management Yes 
Mobile Access Yes 
Multi-Year Planning Yes 
Risk Assessment Yes 
Workflow Management Yes 

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) Yes 
Disaster Recovery Yes 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis Yes 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

Investigation Management

Contact Management No 
Data Management Yes 
Incident Management Yes 
Reporting & Statistics Yes 
Subject Profiles Yes 

Product Features

Bug Tracking

Backlog Management No 
Filtering Yes 
Issue Tracking No 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management Yes 

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