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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Incident Index streamlines the process of conducting structured root cause analyses and producing incident reports that are ready for stakeholders, eliminating the need for the traditional post-incident write-up. Rather than gathering disparate notes and compiling them into a document at a later time, it facilitates the RCA session directly, documenting the timeline, causal factors, and employing the 5 Whys methodology in real time, resulting in an immediate output as the analysis unfolds. Designed to address the common frustration of having to rewrite incident reports following each review, Incident Index introduces a straightforward, session-oriented workflow that enhances team alignment during discussions. As a result, teams can exit the meeting equipped with a comprehensive RCA and a report that is promptly available for sharing with leadership or clients, ensuring transparency and efficiency in communication. This innovative approach not only saves time but also fosters collaboration, making incident analysis more effective and actionable.

Description

Know when a customer-facing service, API, or background job fails, then get the evidence needed to respond. UptimeMonk combines website uptime monitoring, API monitoring, network checks, certificate tracking, cron monitoring, and incident investigation in one workspace. Teams can check HTTP and HTTPS endpoints, rendered public web pages, SSL/TLS certificates, domain registrations, DNS records, TCP ports, ICMP reachability, and secure heartbeat URLs for scheduled jobs. Checks run from multiple regions and can use a second location to confirm a failure before creating an incident. Each incident brings together probable-cause guidance, regional observations, latency, an evidence timeline, alert history, and recovery details. Service dependency mapping shows which monitored systems rely on others. Critical paths, cross-monitor incident correlation, and evidence-linked impact summaries help responders understand whether an upstream outage may be affecting downstream services without presenting correlation as proven causation. Signed GitHub and GitLab deployment webhooks place relevant release events beside incidents without giving UptimeMonk access to source code. Teams can publish branded status pages with live service state, recent incidents, maintenance announcements, and availability history. Scheduled maintenance suppresses expected alerts while preserving check evidence. Email, Slack, Microsoft Teams, Discord, webhooks, PagerDuty, Opsgenie, push notifications, on-call rotations, role-based access, audit history, SLA reporting, and CSV exports support day-to-day operations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Discord No 
GitHub No 
GitLab No 
Google Chat No 
Jira No 
Mattermost No 
Microsoft Teams No 
Opsgenie No 
Slack No 
Splunk Enterprise No 
Telegram No 

Integrations

Discord Yes 
GitHub Yes 
GitLab Yes 
Google Chat Yes 
Jira Yes 
Mattermost Yes 
Microsoft Teams Yes 
Opsgenie Yes 
Slack Yes 
Splunk Enterprise Yes 
Telegram Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$10/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Incident Index

Founded

2026

Country

United States

Website

incidentindex.com

Vendor Details

Company Name

UptimeMonk

Founded

2025

Country

United States

Website

uptimemonk.com

Product Features

Product Features

Website Monitoring

Availability Testing Yes 
Event Logs Yes 
Event-Based Notifications Yes 
FTP Monitoring No 
Mail Server Monitoring No 
Maintenance Scheduling Yes 
Performance Metrics Yes 
Real Time Monitoring Yes 
Transaction Monitoring No 
Uptime Reporting Yes 

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