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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Incident Index streamlines the process of conducting structured root cause analyses and producing incident reports that are ready for stakeholders, eliminating the need for the traditional post-incident write-up. Rather than gathering disparate notes and compiling them into a document at a later time, it facilitates the RCA session directly, documenting the timeline, causal factors, and employing the 5 Whys methodology in real time, resulting in an immediate output as the analysis unfolds. Designed to address the common frustration of having to rewrite incident reports following each review, Incident Index introduces a straightforward, session-oriented workflow that enhances team alignment during discussions. As a result, teams can exit the meeting equipped with a comprehensive RCA and a report that is promptly available for sharing with leadership or clients, ensuring transparency and efficiency in communication. This innovative approach not only saves time but also fosters collaboration, making incident analysis more effective and actionable.

Description

SMP 365 AI-Assisted ICAM is a cutting-edge solution integrated within Microsoft 365 and SharePoint that streamlines incident management and investigation processes for organizations, enabling them to effectively document incidents, perform organized inquiries, pinpoint contributing factors and root causes, execute corrective measures, and create professional reports on investigations. Notable Features Include: • Comprehensive incident notification and management • AI-enhanced ICAM investigations • 5 Whys analytical approach • PEEPO analysis methodology • Efficient evidence and image handling • Collection of witness statements and interviews • Management of corrective actions • Detailed executive investigation reports • Streamlined approval workflows • Automated email notifications and alerts • Real-time analytics and dashboards • Seamless integration with Microsoft 365 and SharePoint • Mobile-accessible interface • User-friendly options for light mode and dark mode Advantages of this solution encompass a significant reduction in the time spent on investigation administration, standardization of investigative procedures, enhancement of the quality of incident reporting, and support for compliance with governance standards, ultimately fostering a more efficient and accountable organizational environment. Additionally, the integration with existing Microsoft tools ensures a familiar user experience, making it easier for teams to adapt and leverage the platform effectively.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Microsoft 365 No 
Microsoft SharePoint No 

Integrations

Microsoft 365 Yes 
Microsoft SharePoint Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$999 per user per year
Free for basic users for incident reports only, then $999 per user per year via Microsoft Billing.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Incident Index

Founded

2026

Country

United States

Website

incidentindex.com

Vendor Details

Company Name

SMP 365 SAAS

Founded

2024

Country

Australia

Website

www.smp365.com

Product Features

Product Features

EHS Management

Audit Management Yes 
Corrective / Preventive Actions Yes 
Environmental Management Yes 
Environmental Risk Assessment Yes 
Forms Management Yes 
Incident Management Yes 
Industrial Safety Management Yes 
Injury Reporting Yes 
Inspection Management Yes 
MSDS Yes 
OSHA Recordkeeping Yes 
Occupational Health Management Yes 
Safety Risk Assessment Yes 
Training Management Yes 
Waste Management No 

Safety Management

Audit Management Yes 
Corrective / Preventive Actions Yes 
Incident Management Yes 
Injury Reporting Yes 
Inspection Management Yes 
OSHA Recordkeeping Yes 
Safety Risk Assessment Yes 
Training Management Yes 

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