Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Incident Index streamlines the process of conducting structured root cause analyses and producing incident reports that are ready for stakeholders, eliminating the need for the traditional post-incident write-up. Rather than gathering disparate notes and compiling them into a document at a later time, it facilitates the RCA session directly, documenting the timeline, causal factors, and employing the 5 Whys methodology in real time, resulting in an immediate output as the analysis unfolds. Designed to address the common frustration of having to rewrite incident reports following each review, Incident Index introduces a straightforward, session-oriented workflow that enhances team alignment during discussions. As a result, teams can exit the meeting equipped with a comprehensive RCA and a report that is promptly available for sharing with leadership or clients, ensuring transparency and efficiency in communication. This innovative approach not only saves time but also fosters collaboration, making incident analysis more effective and actionable.
Description
Presynct_OnDemand is a top-tier solution for managing and reporting incidents, available for both cloud and on-premises deployment. Created by PreSynct Technologies, this platform provides exceptional mobile capabilities for incident reporting. Its streamlined reporting and workflow features allow users to effortlessly monitor cases, compose incident documentation, record activities, allocate resources, and conduct data analysis, among other functionalities. Moreover, its user-friendly interface ensures that all users can navigate the system with ease, enhancing overall efficiency and effectiveness in incident management.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$9.95/month/user
Contact PreSynct for volume discounts. The NoteM8 field reporting is free for iOS / Android.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Incident Index
Founded
2026
Country
United States
Website
incidentindex.com
Vendor Details
Company Name
PreSynct Technologies
Founded
2004
Country
United States
Website
www.presynct.com
Product Features
Product Features
Physical Security
Checkpoint Tracking
No
Customer Management
Yes
Data Collection
Yes
Event Management
Yes
Incident Management
Yes
Investigation Management
Yes
Multiple Alarm Queues
No