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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Are you looking for a straightforward way to send alerts or notifications swiftly to your team or staff? Do you want to log incident details for future monitoring or follow-ups? Is it important for you to attach media files and GPS coordinates to these reports? Would triggering remote devices in response to alerts or integrating with on-site telephone systems be beneficial? Introducing Incident Aware! This user-friendly, cutting-edge app accomplishes all of this and much more. You can store and preserve essential incident data indefinitely for future reference or legal obligations. Leverage intuitive incident guides to accurately document crucial information as it arises, ensuring that the details remain fresh. Instantly share information regarding closures, lockdowns, announcements, or special events through app notifications, emails, or SMS to designated recipients. With Incident Aware, managing incidents and communications has never been easier or more efficient.

Description

Zenduty offers a comprehensive platform for incident alerting, on-call management, and response orchestration that integrates reliability into your production operations seamlessly. It provides a unified view of the health status across all production activities, allowing teams to respond to incidents with a 90% faster turnaround and resolve issues in 60% less time. With the ability to implement customized, data-driven on-call schedules, you can maintain round-the-clock coverage for significant incidents. The platform facilitates the application of industry-leading incident response protocols, enabling quicker resolution through effective task delegation and collaborative triaging efforts. Furthermore, it automatically integrates your playbooks into each incident, ensuring a structured approach to each situation. You can also log incident-related tasks and action items to enhance the quality of postmortems and prepare for future occurrences effectively. By suppressing unnecessary alerts, your engineering and support teams can concentrate on the notifications that truly matter. Additionally, Zenduty boasts over 100 integrations with various tools such as application performance management (APM), log monitoring, error tracking, server monitoring, IT service management (ITSM), support systems, and security services, thereby enhancing the overall operational efficiency. This extensive connectivity ensures that teams can utilize their existing tools while streamlining their incident management processes.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Bugsnag No 
Checkly No 
Crashlytics No 
CrowdStrike Falcon No 
Datadog No 
Dead Man's Snitch No 
Freshping No 
Graylog No 
HetrixTools No 
Kayako No 
Mattermost No 
Panopta No 
Prisma Cloud No 
Raygun No 
Runscope No 
Server Density No 
ServiceNow No 
Site24x7 No 
Slack No 
Sysdig Secure No 

Integrations

Bugsnag Yes 
Checkly Yes 
Crashlytics Yes 
CrowdStrike Falcon Yes 
Datadog Yes 
Dead Man's Snitch Yes 
Freshping Yes 
Graylog Yes 
HetrixTools Yes 
Kayako Yes 
Mattermost Yes 
Panopta Yes 
Prisma Cloud Yes 
Raygun Yes 
Runscope Yes 
Server Density Yes 
ServiceNow Yes 
Site24x7 Yes 
Slack Yes 
Sysdig Secure Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$5 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Genesis Systems Corporation

Founded

1984

Country

Canada

Website

www.incidentaware.app

Vendor Details

Company Name

Zenduty

Founded

2019

Country

India

Website

www.zenduty.com

Product Features

Emergency Notification

Contact Management No 
Geo Targeting No 
Mass Notifications No 
Scenario Planning No 
Templates No 
Two-Way Communication No 

Product Features

DevOps

Approval Workflow No 
Dashboard No 
KPIs No 
Policy Management No 
Portfolio Management No 
Prioritization No 
Release Management No 
Timeline Management No 
Troubleshooting Reports No 

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

Alternatives

Alternatives