Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Are you looking for a straightforward way to send alerts or notifications swiftly to your team or staff? Do you want to log incident details for future monitoring or follow-ups? Is it important for you to attach media files and GPS coordinates to these reports? Would triggering remote devices in response to alerts or integrating with on-site telephone systems be beneficial? Introducing Incident Aware! This user-friendly, cutting-edge app accomplishes all of this and much more. You can store and preserve essential incident data indefinitely for future reference or legal obligations. Leverage intuitive incident guides to accurately document crucial information as it arises, ensuring that the details remain fresh. Instantly share information regarding closures, lockdowns, announcements, or special events through app notifications, emails, or SMS to designated recipients. With Incident Aware, managing incidents and communications has never been easier or more efficient.
Description
Zenduty offers a comprehensive platform for incident alerting, on-call management, and response orchestration that integrates reliability into your production operations seamlessly. It provides a unified view of the health status across all production activities, allowing teams to respond to incidents with a 90% faster turnaround and resolve issues in 60% less time. With the ability to implement customized, data-driven on-call schedules, you can maintain round-the-clock coverage for significant incidents. The platform facilitates the application of industry-leading incident response protocols, enabling quicker resolution through effective task delegation and collaborative triaging efforts. Furthermore, it automatically integrates your playbooks into each incident, ensuring a structured approach to each situation. You can also log incident-related tasks and action items to enhance the quality of postmortems and prepare for future occurrences effectively. By suppressing unnecessary alerts, your engineering and support teams can concentrate on the notifications that truly matter. Additionally, Zenduty boasts over 100 integrations with various tools such as application performance management (APM), log monitoring, error tracking, server monitoring, IT service management (ITSM), support systems, and security services, thereby enhancing the overall operational efficiency. This extensive connectivity ensures that teams can utilize their existing tools while streamlining their incident management processes.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Bugsnag
No
Checkly
No
Crashlytics
No
CrowdStrike Falcon
No
Datadog
No
Dead Man's Snitch
No
Freshping
No
Graylog
No
HetrixTools
No
Kayako
No
Integrations
Bugsnag
Yes
Checkly
Yes
Crashlytics
Yes
CrowdStrike Falcon
Yes
Datadog
Yes
Dead Man's Snitch
Yes
Freshping
Yes
Graylog
Yes
HetrixTools
Yes
Kayako
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$5 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Genesis Systems Corporation
Founded
1984
Country
Canada
Website
www.incidentaware.app
Vendor Details
Company Name
Zenduty
Founded
2019
Country
India
Website
www.zenduty.com
Product Features
Emergency Notification
Contact Management
No
Geo Targeting
No
Mass Notifications
No
Scenario Planning
No
Templates
No
Two-Way Communication
No
Product Features
DevOps
Approval Workflow
No
Dashboard
No
KPIs
No
Policy Management
No
Portfolio Management
No
Prioritization
No
Release Management
No
Timeline Management
No
Troubleshooting Reports
No
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
No
Incident Reporting
No
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
No
IT Alerting
Alert Noise Reduction
No
Alert Routing
No
Dynamic Notifications
No
Enriched Incident Context
No
Escalation Policies
No
Incident History Audit
No
Multi-User Alerting
No
Multiple Alert Types
No
On-Call Management
No
Rich HTML Email Notifications
No