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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Are you looking for a straightforward way to send alerts or notifications swiftly to your team or staff? Do you want to log incident details for future monitoring or follow-ups? Is it important for you to attach media files and GPS coordinates to these reports? Would triggering remote devices in response to alerts or integrating with on-site telephone systems be beneficial? Introducing Incident Aware! This user-friendly, cutting-edge app accomplishes all of this and much more. You can store and preserve essential incident data indefinitely for future reference or legal obligations. Leverage intuitive incident guides to accurately document crucial information as it arises, ensuring that the details remain fresh. Instantly share information regarding closures, lockdowns, announcements, or special events through app notifications, emails, or SMS to designated recipients. With Incident Aware, managing incidents and communications has never been easier or more efficient.

Description

PagerTree is a cloud-based platform for managing incidents and on-call alerts, created to assist teams in swiftly and effectively addressing operational challenges. By consolidating alerts from various monitoring tools, it ensures that the correct responders are notified automatically through customizable on-call schedules, layered escalation processes, and smart routing rules. The platform offers real-time notifications via push notifications, emails, SMS, voice calls, chatbots, and mobile applications, guaranteeing prompt delivery of incidents to the designated team members. With PagerTree, organizations can establish simple on-call rotations and enhance their systems with escalation policies while monitoring performance through integrated analytics dashboards. Its sophisticated routing and notification protocols enable teams to align alerts with specific criteria, reduce unnecessary noise, and focus on urgent incidents, which ultimately lessens alert fatigue and enhances the accuracy of responses. Moreover, PagerTree's user-friendly interface allows for easy adjustments to notification preferences, promoting a more efficient incident management workflow.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cloudflare No 
Dead Man's Snitch No 
Dynatrace No 
Freshservice No 
Healthchecks.io No 
HetrixTools No 
Honeybadger No 
Kapacitor No 
Microsoft Azure No 
Microsoft System Center No 
New Relic No 
Paessler PRTG No 
Prometheus No 
Sentry No 
Site24x7 No 
Slack No 
SolarWinds Access Rights Manager No 
Splunk AppDynamics No 
StatusCake No 
Twilio No 

Integrations

Cloudflare Yes 
Dead Man's Snitch Yes 
Dynatrace Yes 
Freshservice Yes 
Healthchecks.io Yes 
HetrixTools Yes 
Honeybadger Yes 
Kapacitor Yes 
Microsoft Azure Yes 
Microsoft System Center Yes 
New Relic Yes 
Paessler PRTG Yes 
Prometheus Yes 
Sentry Yes 
Site24x7 Yes 
Slack Yes 
SolarWinds Access Rights Manager Yes 
Splunk AppDynamics Yes 
StatusCake Yes 
Twilio Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$10 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Genesis Systems Corporation

Founded

1984

Country

Canada

Website

www.incidentaware.app

Vendor Details

Company Name

PagerTree

Country

United States

Website

pagertree.com

Product Features

Emergency Notification

Contact Management No 
Geo Targeting No 
Mass Notifications No 
Scenario Planning No 
Templates No 
Two-Way Communication No 

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Alternatives

Alternatives