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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

InciPulse offers a comprehensive, state-of-the-art platform for incident management and uptime monitoring, aimed at empowering engineering, DevOps, and operations teams to enhance service reliability, reduce downtime, and maintain effective communication with users during incidents or performance issues. This innovative solution consolidates real-time incident tracking, automated notifications, uptime monitoring, and personalized branded status pages into a cohesive and user-friendly dashboard, which streamlines the processes of incident response and communication, ultimately fostering a more resilient service environment. With InciPulse, teams can proactively manage incidents and ensure transparency, leading to improved user trust and satisfaction.

Description

Teams can focus on making on-call better with automated categorization, filtering, and analysis of incidents for free. Incident Insights calculates the number of incidents, MTTA, MTTR, and average priority level and pinpoints the top causes of incidents using machine learning to identify patterns so that users can then measure overall team health and drive continuous improvement across services, incidents, and teams. Shoreline is SOC 2 certified. Built by AWS experts, data security best practices are fully baked into the design, including end-to-end data encryption in transit and at rest. Incident Insights is a read-only tool, and can not disrupt production systems.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Opsgenie No 
PagerDuty No 

Integrations

Opsgenie Yes 
PagerDuty Yes 

Pricing Details

$2
Free Trial Yes 
Free Version Yes 

Pricing Details

$0
Incident Insights is 100% FREE.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

InciPulse

Founded

2023

Country

India

Website

incipulse.com

Vendor Details

Company Name

Shoreline.io

Founded

2019

Country

United States

Website

www.shoreline.io/product/insights

Product Features

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) No 
Disaster Recovery Yes 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis Yes 
Safety Management No 
Task Management Yes 
Ticket Management Yes 

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