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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Experience a Customer Interaction Management platform powered by symbolic AI designed to enhance self-service capabilities and elevate customer satisfaction and loyalty. It effortlessly interprets user inquiries, even when phrased differently, ensuring comprehensive understanding from the start. With a rapid implementation timeline measured in days instead of months, this high-performance AI solution is ready to use right out of the box. Its patented NLP technology, rooted in Meaning-Text Theory, facilitates highly engaging conversations. Additionally, the platform is compatible with your existing knowledge, content, and products, and boasts native support for more than 30 languages across various channels, including web, mobile, social media, and SMS. The open APIs and SDKs are customizable to fit your specific requirements. Many businesses have found trust and satisfaction in utilizing Inbenta, and you too can harness the power of our AI platform to address standard business scenarios as well as unique challenges. You can easily integrate, import, or manually add content into Inbenta, and our intuitive visual drag-and-drop editor allows you to craft decision trees quickly, transforming them into transactional applications with our flexible webhooks system. Inbenta is designed to adapt and grow with your organization’s evolving needs.

Description

Develop a conversational bot that can communicate, listen, comprehend, and adapt to user interactions using Azure Cognitive Services. Take advantage of the open-source SDKs and tools available to create, test, and deploy bots that engage users authentically, no matter their location. Construct secure and scalable solutions that seamlessly integrate with your current IT infrastructure. This will enable you to craft an AI-driven experience that enhances your brand while allowing you to maintain control over your data. The Bot Framework Composer serves as an open-source, visual platform that empowers developers and diverse teams to design and construct engaging conversational interactions. With Azure Bot Service, you can create advanced, intelligent bots and retain ownership over your data. You can start with a basic Q&A bot and progress to developing an elaborate virtual assistant. Leverage comprehensive open-source SDKs and tools to effortlessly link your bot to widely-used channels and devices, providing it with the capabilities to communicate, listen, and understand user needs through seamless integration with Azure Cognitive Services. This approach not only enhances user experience but also enables continuous improvement and learning based on user interactions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Active Directory
Azure CLU
Facebook Messenger
Google Hangouts
GroupMe
Kik
LINE
Microsoft Teams
Node.js
Pendula
RingCentral RingCX
Salesforce
Slack
Telegram
Twilio
WhatsApp
Zendesk

Integrations

Facebook
Active Directory
Azure CLU
Facebook Messenger
Google Hangouts
GroupMe
Kik
LINE
Microsoft Teams
Node.js
Pendula
RingCentral RingCX
Salesforce
Slack
Telegram
Twilio
WhatsApp
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$0.50 per 1,000 messages
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Inbenta

Founded

2005

Country

United States

Website

www.inbenta.com/en/

Vendor Details

Company Name

Microsoft

Country

United States

Website

dev.botframework.com

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Alternatives

Alternatives

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