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Description
Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.
Description
TopK is a cloud-native document database that runs on a serverless architecture. It's designed to power search applications.
It supports both vector search (vectors being just another data type) as well as keyword search (BM25 style) in a single unified system. TopK's powerful query expression language allows you to build reliable applications (semantic, RAG, Multi-Modal, you name them) without having to juggle multiple databases or services.
The unified retrieval engine we are developing will support document transformation (automatically create embeddings), query comprehension (parse the metadata filters from the user query), adaptive ranking (provide relevant results by sending back "relevance-feedback" to TopK), all under one roof.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Genesys Cloud CX
Yes
NTT Cloud Communications
Yes
NiCE Workforce Management (WFM)
Yes
Python
No
Salesforce
Yes
TCS BaNCS
Yes
Zendesk
Yes
Integrations
Genesys Cloud CX
No
NTT Cloud Communications
No
NiCE Workforce Management (WFM)
No
Python
Yes
Salesforce
No
TCS BaNCS
No
Zendesk
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Inbenta
Founded
2005
Country
United States
Website
www.inbenta.com/en/products/search/
Vendor Details
Company Name
TopK
Founded
2024
Country
United States
Website
www.topk.io