Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.
Description
Are you in search of an effective onsite search solution that is both feature-rich and budget-friendly? Meet Sooqr, an all-encompassing onsite search engine designed to enhance visitor satisfaction and increase conversion rates. With a simple installation process that takes just 15 minutes and requires no developer assistance, it seamlessly integrates with a variety of eCommerce platforms. Sooqr offers all necessary functionalities without the usual setup complications, making it a cost-effective choice. It provides 'instant search', delivering relevant results with just a single keystroke—eliminating wait times and ensuring a smooth user experience. Even if your visitors make typographical errors like ‘ihpone’ or ‘samsnug’, Sooqr's impressive error tolerance addresses about 80% of these mistakes, ensuring accurate results. While the search results are being generated, Sooqr presents filters or facets that relate directly to the findings, simplifying the search process and aiding your visitors in quickly locating the desired product or content. This combination of speed and accuracy makes Sooqr an invaluable asset for any online business.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Channable
No
Genesys Cloud CX
Yes
Google Analytics
No
Logic4
No
Magento
No
NTT Cloud Communications
Yes
NiCE Workforce Management (WFM)
Yes
OpenCart
No
Salesforce
Yes
Shop-Ware
No
Integrations
Channable
Yes
Genesys Cloud CX
No
Google Analytics
Yes
Logic4
Yes
Magento
Yes
NTT Cloud Communications
No
NiCE Workforce Management (WFM)
No
OpenCart
Yes
Salesforce
No
Shop-Ware
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
€41 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Inbenta
Founded
2005
Country
United States
Website
www.inbenta.com/en/products/search/
Vendor Details
Company Name
Sooqr Search
Founded
2015
Country
Netherlands
Website
www.sooqr.com/pricing