Average Ratings 0 Ratings
Average Ratings 21 Ratings
Description
Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.
Description
Site Search 360 is an intelligent, ad-free search engine for your website. You can quickly get your search up-and-running with a simple drag and drop integration. Your visitors will find exactly what they need right away.
Site Search 360 features include:
Visual configuration is quick and simple
Search suggestions and autocomplete
Search results for Facet-organized
Semantic Search: Built-in Dictionary in 19 Languages + the ability to add custom synonyms
Analytics to help you get more out of your search: What are your visitors looking for? What results do they click on? What queries don't bring any results?
Full control over search results: boost, reorder, redirect
Integration with Google Analytics & Google Tag Manager
Import of Google Custom Search Promotions
Amazing support: Live chat, email, and phone
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Cloudflare
No
Drupal
No
Duda
No
Genesys Cloud CX
Yes
Google Analytics
No
Google Tag Manager
No
Lightspeed eCommerce
No
Magento
No
Make
No
NTT Cloud Communications
Yes
Integrations
Cloudflare
Yes
Drupal
Yes
Duda
Yes
Genesys Cloud CX
No
Google Analytics
Yes
Google Tag Manager
Yes
Lightspeed eCommerce
Yes
Magento
Yes
Make
Yes
NTT Cloud Communications
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$9.00/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Inbenta
Founded
2005
Country
United States
Website
www.inbenta.com/en/products/search/
Vendor Details
Company Name
Zoovu (Germany) (formerly SEMKNOX)
Founded
2014
Country
Germany
Website
www.sitesearch360.com