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Average Ratings 21 Ratings

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ease
features
design
support

Description

Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.

Description

Site Search 360 is an intelligent, ad-free search engine for your website. You can quickly get your search up-and-running with a simple drag and drop integration. Your visitors will find exactly what they need right away. Site Search 360 features include: Visual configuration is quick and simple Search suggestions and autocomplete Search results for Facet-organized Semantic Search: Built-in Dictionary in 19 Languages + the ability to add custom synonyms Analytics to help you get more out of your search: What are your visitors looking for? What results do they click on? What queries don't bring any results? Full control over search results: boost, reorder, redirect Integration with Google Analytics & Google Tag Manager Import of Google Custom Search Promotions Amazing support: Live chat, email, and phone

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Cloudflare No 
Drupal No 
Duda No 
Genesys Cloud CX Yes 
Google Analytics No 
Google Tag Manager No 
Lightspeed eCommerce No 
Magento No 
Make No 
NTT Cloud Communications Yes 
NiCE Workforce Management (WFM) Yes 
OXID eShop No 
Salesforce Yes 
TCS BaNCS Yes 
Weebly No 
WordPress No 
Zendesk Yes 

Integrations

Cloudflare Yes 
Drupal Yes 
Duda Yes 
Genesys Cloud CX No 
Google Analytics Yes 
Google Tag Manager Yes 
Lightspeed eCommerce Yes 
Magento Yes 
Make Yes 
NTT Cloud Communications No 
NiCE Workforce Management (WFM) No 
OXID eShop Yes 
Salesforce No 
TCS BaNCS No 
Weebly Yes 
WordPress Yes 
Zendesk No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$9.00/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Inbenta

Founded

2005

Country

United States

Website

www.inbenta.com/en/products/search/

Vendor Details

Company Name

Zoovu (Germany) (formerly SEMKNOX)

Founded

2014

Country

Germany

Website

www.sitesearch360.com

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