Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.
Description
Nearly every search query related to Big Data yields an overwhelming number of results, making it nearly unmanageable to sift through them effectively. Individual users possess distinct requirements, and relying solely on user queries alongside broad data statistics often fails to yield valuable outcomes. Fields such as eDiscovery, healthcare, finance, law enforcement, consulting, and academia require the capability to swiftly locate precise information. Rinalogy Search is an advanced search solution that employs machine learning to adaptively learn from each user, delivering personalized results informed by real-time user feedback. It provides relevancy scores for each document retrieved in response to a query, enhancing the search experience. Furthermore, Rinalogy Search can be integrated into clients' IT systems, ensuring proximity to data while maintaining security through firewall protection. Users can also prioritize search concepts by assigning them weights, facilitating a more targeted approach to finding the information they need. This innovative tool empowers users to navigate complex datasets with greater efficiency and accuracy than ever before.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Bing
No
Elasticsearch
No
Genesys Cloud CX
Yes
Google
No
Microsoft SharePoint
No
MongoDB
No
MongoDB Atlas
No
MySQL
No
NTT Cloud Communications
Yes
NiCE Workforce Management (WFM)
Yes
Integrations
Bing
Yes
Elasticsearch
Yes
Genesys Cloud CX
No
Google
Yes
Microsoft SharePoint
Yes
MongoDB
Yes
MongoDB Atlas
Yes
MySQL
Yes
NTT Cloud Communications
No
NiCE Workforce Management (WFM)
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$50 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Inbenta
Founded
2005
Country
United States
Website
www.inbenta.com/en/products/search/
Vendor Details
Company Name
Rinalogy
Country
United States
Website
www.rinalogy.com/search
Product Features
Product Features
Big Data
Collaboration
No
Data Blends
No
Data Cleansing
No
Data Mining
No
Data Visualization
No
Data Warehousing
No
High Volume Processing
No
No-Code Sandbox
No
Predictive Analytics
No
Templates
No
Enterprise Search
AI / Machine Learning
Yes
Faceted Search / Filtering
No
Full Text Search
Yes
Fuzzy Search
Yes
Indexing
No
Text Analytics
Yes
eDiscovery
No