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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.

Description

Prefixbox’s AI Search, AI Navigation, AI Recommend and Insights solutions improve the shopping experience for increased conversion rate and revenue.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
BigCommerce No 
Genesys Cloud CX Yes 
NTT Cloud Communications Yes 
NiCE Workforce Management (WFM) Yes 
Salesforce Agentforce Commerce No 
Salesforce B2C Commerce No 
Shopify No 
TCS BaNCS Yes 
Zendesk Yes 

Integrations

Salesforce Yes 
BigCommerce Yes 
Genesys Cloud CX No 
NTT Cloud Communications No 
NiCE Workforce Management (WFM) No 
Salesforce Agentforce Commerce Yes 
Salesforce B2C Commerce Yes 
Shopify Yes 
TCS BaNCS No 
Zendesk No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

389$
Prefixbox's AI Search, AI Recommend, and AI Navigation suites are priced based on the number of API requests per month and all come with access to Prefixbox's Insights and Experimentation Suite.

All plans come with a 30 day free trial.

AI Navigation and AI Recommend only available as add-ons for the AI Search suite.


AI Search includes:
- AI Search Engine
- Vector Search
- Merchandizing
- Rich Autocomplete
- Personalization
- Re-Ranking AI
- NLP

AI Navitagion includes:
- Related Products
- Related Keywords
- Related Categories

AI Recommend includes:
- Personalized Recommendations
- Complementary Recommendations
- Visual Recommendations
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Inbenta

Founded

2005

Country

United States

Website

www.inbenta.com/en/products/search/

Vendor Details

Company Name

Prefixbox

Founded

2014

Country

Budapest, Hungary

Website

www.prefixbox.com

Product Features

Alternatives

Alternatives