Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.
Description
Data stored in object storage, including videos, images, audio, and documents, can present challenges when it comes to searching by specific content. Mixpeek addresses this issue by connecting to your storage bucket and applying extractors to analyze each file; for instance, a video is broken down into scenes, keyframes, transcripts, faces, and any text displayed on the screen, while a PDF is parsed into its individual pages, tables, and figures. All extracted components are then embedded and saved alongside their respective timestamps and source paths, facilitating efficient access. Once this process is complete, you can perform queries; retrievers utilize a combination of vector search, filtering, and reranking within a single request. Taxonomies allow you to categorize files according to your specific needs, and clusters help organize untagged content. This solution is available as an API, and it also offers SDKs for Python and JavaScript, an MCP server designed for agents, and a web application called Studio to enhance user interaction with the data. Ultimately, Mixpeek transforms how companies manage and retrieve their multimedia content efficiently.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Amazon Bedrock
No
Amazon S3
No
Azure Blob Storage
No
Cloudflare R2
No
Fireworks AI
No
Genesys Cloud CX
Yes
Google Cloud Storage
No
Model Context Protocol (MCP)
No
Mux
No
NTT Cloud Communications
Yes
Integrations
Amazon Bedrock
Yes
Amazon S3
Yes
Azure Blob Storage
Yes
Cloudflare R2
Yes
Fireworks AI
Yes
Genesys Cloud CX
No
Google Cloud Storage
Yes
Model Context Protocol (MCP)
Yes
Mux
Yes
NTT Cloud Communications
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$25/month
The Build plan starts at $25 per month and includes $10 in monthly usage credits; additional usage is billed based on consumption.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Inbenta
Founded
2005
Country
United States
Website
www.inbenta.com/en/products/search/
Vendor Details
Company Name
Mixpeek
Founded
2022
Country
United States
Website
mixpeek.com