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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.

Description

Data stored in object storage, including videos, images, audio, and documents, can present challenges when it comes to searching by specific content. Mixpeek addresses this issue by connecting to your storage bucket and applying extractors to analyze each file; for instance, a video is broken down into scenes, keyframes, transcripts, faces, and any text displayed on the screen, while a PDF is parsed into its individual pages, tables, and figures. All extracted components are then embedded and saved alongside their respective timestamps and source paths, facilitating efficient access. Once this process is complete, you can perform queries; retrievers utilize a combination of vector search, filtering, and reranking within a single request. Taxonomies allow you to categorize files according to your specific needs, and clusters help organize untagged content. This solution is available as an API, and it also offers SDKs for Python and JavaScript, an MCP server designed for agents, and a web application called Studio to enhance user interaction with the data. Ultimately, Mixpeek transforms how companies manage and retrieve their multimedia content efficiently.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Bedrock No 
Amazon S3 No 
Azure Blob Storage No 
Cloudflare R2 No 
Fireworks AI No 
Genesys Cloud CX Yes 
Google Cloud Storage No 
Model Context Protocol (MCP) No 
Mux No 
NTT Cloud Communications Yes 
NiCE Workforce Management (WFM) Yes 
Salesforce Yes 
TCS BaNCS Yes 
Together AI No 
Zendesk Yes 
iconik No 

Integrations

Amazon Bedrock Yes 
Amazon S3 Yes 
Azure Blob Storage Yes 
Cloudflare R2 Yes 
Fireworks AI Yes 
Genesys Cloud CX No 
Google Cloud Storage Yes 
Model Context Protocol (MCP) Yes 
Mux Yes 
NTT Cloud Communications No 
NiCE Workforce Management (WFM) No 
Salesforce No 
TCS BaNCS No 
Together AI Yes 
Zendesk No 
iconik Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$25/month
The Build plan starts at $25 per month and includes $10 in monthly usage credits; additional usage is billed based on consumption.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Inbenta

Founded

2005

Country

United States

Website

www.inbenta.com/en/products/search/

Vendor Details

Company Name

Mixpeek

Founded

2022

Country

United States

Website

mixpeek.com

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