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features
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support

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Description

Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.

Description

Link your applications to global resources, enabling access to reliable, precise, and high-quality contextual information. Gain superior search insights from an extensive array of web documents, encompassing news articles, images, videos, and additional content types. This approach delivers ranking capabilities comparable to models with 280M to 560M parameters while utilizing just 80M parameters, resulting in quicker inference times and reduced costs. The efficiency of this system paves the way for innovative applications across various sectors.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Coze No 
Dify No 
Genesys Cloud CX Yes 
Google No 
NTT Cloud Communications Yes 
NiCE Workforce Management (WFM) Yes 
Salesforce Yes 
TCS BaNCS Yes 
Wordware No 
Zendesk Yes 

Integrations

Coze Yes 
Dify Yes 
Genesys Cloud CX No 
Google Yes 
NTT Cloud Communications No 
NiCE Workforce Management (WFM) No 
Salesforce No 
TCS BaNCS No 
Wordware Yes 
Zendesk No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Inbenta

Founded

2005

Country

United States

Website

www.inbenta.com/en/products/search/

Vendor Details

Company Name

LangSearch

Website

langsearch.com

Alternatives

Alternatives

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