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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.

Description

Klevu is an intelligent site-search solution that helps e-commerce businesses increase their onsite sales and improve customer online shopping experience. Klevu powers the navigation and search experience for thousands of enterprise and mid-level online retailers. It leverages advanced semantic search, natural word processing, merchandising, and multilingual capabilities to ensure that visitors to your site find exactly the information they need, regardless of device or query complexity.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Canopy
GOPWA
Genesys Cloud CX
NICE Workforce Management (WFM)
NTT Cloud Communications
Raptor Services
Salesforce
TCS BaNCS
Zendesk

Integrations

Canopy
GOPWA
Genesys Cloud CX
NICE Workforce Management (WFM)
NTT Cloud Communications
Raptor Services
Salesforce
TCS BaNCS
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$449 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Inbenta

Founded

2005

Country

United States

Website

www.inbenta.com/en/products/search/

Vendor Details

Company Name

Klevu

Founded

2013

Country

Finland

Website

www.klevu.com

Product Features

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Alternatives

Alternatives

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