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Average Ratings 1 Rating
Description
Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.
Description
Keyspider is a cloud-based enterprise search engine that provides accurate search results. Keyspider allows you to create your own custom website search without additional cost or time.
Keyspider is able to understand the customer's needs and deliver the right results for their search queries. Websites can now enjoy better search results and more conversions.
It aims to change the way customers navigate through customer websites using a search-as a-service that leaves no stone unturned. With tailored search, you can increase relevance across all mediums.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Zendesk
Yes
Adobe Creative Cloud
No
Drupal
No
Freshdesk
No
Genesys Cloud CX
Yes
NTT Cloud Communications
Yes
NiCE Workforce Management (WFM)
Yes
Salesforce
Yes
TCS BaNCS
Yes
WordPress
No
Integrations
Zendesk
Yes
Adobe Creative Cloud
Yes
Drupal
Yes
Freshdesk
Yes
Genesys Cloud CX
No
NTT Cloud Communications
No
NiCE Workforce Management (WFM)
No
Salesforce
No
TCS BaNCS
No
WordPress
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$19/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Inbenta
Founded
2005
Country
United States
Website
www.inbenta.com/en/products/search/
Vendor Details
Company Name
Keyspider
Website
keyspider.io
Product Features
Product Features
Enterprise Search
AI / Machine Learning
No
Faceted Search / Filtering
No
Full Text Search
No
Fuzzy Search
No
Indexing
No
Text Analytics
No
eDiscovery
No