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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our software makes it easy to find information about your customers. You need an edge to grow your business in today's dynamic markets. Our technology is always on, so you can manage your business more efficiently, seize more growth opportunities and compete at the highest level 24 hours a day. Improve your customer experience. Increase customer satisfaction. Get started by setting up an account. You can track your results live.

Description

Ivinex UUE serves as the crucial connector between our Contact Center and CRM platforms. The implementation of the Ivinex UUE state machine has significantly transformed our business's level of success. By automating routine tasks and various business processes, we have seen a remarkable increase in our key performance indicators. Our agents no longer need to manually initiate emails, texts, or callbacks, allowing us to concentrate more on strategically engaging with our customers. With access to Script Pop technology, agents receive clear and immediate messaging, enhancing their efficiency. Furthermore, real-time access to customer data during calls leads to more productive interactions. This empowers us to provide customers with the most engaging responses and information available. By accumulating insights on customer issues over time, we can resolve their service needs with greater accuracy and efficiency. Our system is now more intelligent than ever, simplifying processes and making them easier to navigate. Our commitment is to equip you and your agents with the most effective tools possible, ensuring a seamless experience for all involved. Ultimately, this innovation enhances both agent satisfaction and customer loyalty.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$60/month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Inawo

Founded

2019

Country

Benin

Website

www.en.inawo.pro

Vendor Details

Company Name

Ivinex

Founded

2006

Country

United States

Website

ivinex.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

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