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support

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Description

InTouchLink provides robust senior living solutions (calendars, menus, activities and maintenance) for senior care communities across North America. InTouchLink is a top-quality technology platform that aims to improve communication between senior living operators, residents, and their residents. InTouchLink is fast, efficient, and simple to use. It has a dedicated TV Channel that can be accessed from any building. This channel allows residents to communicate with each other 24x7.

Description

Senior Oaks LLC provides a contemporary and complimentary solution tailored for adult day care facilities, featuring tools for managing clients, tracking attendance, maintaining medical records, automating billing, and facilitating online payments, among other functionalities. With our advanced billing system, you can streamline your invoicing process and ensure timely payments without fail. By transforming the operational landscape for adult day care centers, Senior Oaks empowers you to extend your offerings beyond just standard care services. Collaborate with local providers in your area to incorporate additional amenities like hair and nail treatments, birthday celebrations, counseling sessions, physical therapy, and more. This initiative allows you to diversify your income sources while delivering families a convenient platform where they can effortlessly schedule and pay for a wide range of senior care services all in one place. With Senior Oaks, you not only enhance the care experience but also contribute to the well-being of your community.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ServingIntel Yes 
Stripe No 

Integrations

ServingIntel No 
Stripe Yes 

Pricing Details

Core Platform available at scalable monthly subscription, with optional module add-ons available at any time.
Free Trial Yes 
Free Version No 

Pricing Details

$0
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

InTouchLink

Founded

2008

Country

Canada

Website

www1.intouchlink.com

Vendor Details

Company Name

Senior Oaks LLC

Founded

2025

Country

United States

Website

senioroaks.com

Product Features

Assisted Living

Admissions Management No 
Billing & Invoicing No 
Building Maintenance Yes 
Care Planning Yes 
Event / Activities Planning Yes 
Incident Management No 
Marketing / Lead Management Yes 
Meal / Nutrition Management Yes 
Medical Records No 
Medication Tracking No 
New Resident Assessment No 
Resident Info Management Yes 
Scheduling Yes 
Staff Management Yes 
Work Order Management Yes 

Food Service Management

Costing No 
For Cafeterias Yes 
For Healthcare Facilities Yes 
Free / Reduced Meals No 
Inventory Management No 
Menu Planning Yes 
Nutritional Analysis No 
Online Payments / Funding No 
Point of Sale (POS) No 
Purchasing No 
Recipe Management No 
Schools No 
Tray Tracking No 

Long Term Care

Claims Management No 
Clinical Care No 
EHR No 
Electronic Health Record No 
For Home Care Providers No 
For Nursing Homes Yes 
Geriatric Care Yes 
MDS Review No 
Patient Records No 
Staff Scheduling No 

Nursing Home

Billing & Invoicing No 
Charting No 
Electronic Signature No 
Incident Management No 
Meal / Nutrition Management Yes 
Medication Tracking No 
Patient Intake No 
Referral Management No 
Scheduling No 

Product Features

Assisted Living

Admissions Management Yes 
Billing & Invoicing Yes 
Building Maintenance No 
Care Planning Yes 
Event / Activities Planning Yes 
Incident Management Yes 
Marketing / Lead Management No 
Meal / Nutrition Management Yes 
Medical Records Yes 
Medication Tracking Yes 
New Resident Assessment No 
Resident Info Management Yes 
Scheduling Yes 
Staff Management Yes 
Work Order Management Yes 

Electronic Medical Records (EMR)

Appointment Management Yes 
Charting Yes 
Compliance Tracking Yes 
E-Prescribing No 
E/M Coding No 
HIPAA Compliant Yes 
Handwriting Recognition No 
Integrated Telehealth No 
MIPS Certified No 
Meaningful Use Certified No 
ONC-ATCB Certified No 
Patient Portal Yes 
Self Service Portal Yes 
Voice Recognition No 

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