Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
InTouch is a highly regarded sales and marketing platform that consolidates over ten essential business tools, providing a comprehensive solution to both manage and expand your business, thus removing the necessity for expensive multiple systems. With InTouchCRM, you can securely store your contacts in the cloud, allowing your team to access this information from anywhere and at any time, which enhances collaboration while on the move. You can easily retrieve all crucial details about your prospects and customers, including their contact history, engagement metrics, and current status in your sales pipeline. Additionally, you can document all interactions such as calls and meetings, ensuring that your team stays informed and that your customers enjoy a seamless experience. This integrated approach not only boosts efficiency but also fosters stronger relationships with your clientele.
Description
inTouch is an advanced SaaS solution for multichannel business messaging, enabling companies to manage SMS, Email, and RCS communications from a single, intuitive interface.
The platform is designed for both marketing and transactional workflows, offering tools for audience segmentation, campaign personalization, and real-time performance tracking.
With built-in automation for customer journeys, opt-in flows, and subscription management, inTouch helps businesses streamline engagement and improve conversion rates.
Additional features include secure OTP delivery, A/B testing, and detailed analytics dashboards.
Thanks to its multi-account architecture, agencies and resellers can manage multiple clients under one master account with granular permissions and reporting.
Accessible via web and APIs, inTouch integrates seamlessly with CRMs and third-party applications.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Salesforce
No
Zapier
No
Pricing Details
$14 per user per month
Free Trial
Yes
Free Version
Yes
Pricing Details
14,50 €
Contact vendor
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
InTouchCRM
Founded
2005
Country
United Kingdom
Website
www.intouchcrm.com
Vendor Details
Company Name
rdcom
Founded
2000
Country
Italy
Website
rdcom.com/en/platform-intouch/
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Email Marketing
A/B Testing
No
Artificial Intelligence
No
Auto-Responders
Yes
CAN SPAM Compliance
Yes
Customer Surveys
Yes
Drip Campaigns
Yes
Dynamic Content
Yes
Event Triggered Email
No
Image Library
Yes
Landing Pages/Web Forms
Yes
Mailing List Management
Yes
Mobile Optimized Emails
Yes
Reporting/Analytics
Yes
Subscriber Management
No
Template Management
Yes
WYSIWYG Email Editor
Yes
Sales Tracking
Activity Dashboard
No
Alerts / Notifications
No
Appointment Scheduling
No
Call Logging
No
Comments / Notes
No
Custom Reports
No
Document Management
No
Email Templates
No
Interaction Tracking
No
Lead Management
No
Lead Scoring
No
Pipeline Management
No
Reporting / Analytics
No
Task Management
No
Product Features
Email Marketing
A/B Testing
Yes
Artificial Intelligence
No
Auto-Responders
Yes
CAN SPAM Compliance
Yes
Customer Surveys
Yes
Drip Campaigns
Yes
Dynamic Content
No
Event Triggered Email
Yes
Image Library
Yes
Landing Pages/Web Forms
Yes
Mailing List Management
Yes
Mobile Optimized Emails
Yes
Reporting/Analytics
Yes
Subscriber Management
Yes
Template Management
Yes
WYSIWYG Email Editor
Yes
Marketing Automation
A/B Testing
No
Analytics / ROI Tracking
Yes
Artificial Intelligence
No
Content / Blogging Platform
Yes
Customizable CTAs
Yes
Drip Campaigns
No
Dynamic Content
Yes
Landing Pages / Web Forms
Yes
Lead Scoring
No
Sales Intelligence
No
Search Marketing
Yes
Segmentation
Yes
Social Marketing
No
Website Visitor Tracking
No
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
Yes
Contact Management
Yes
MMS
No
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No