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Average Ratings 11 Ratings
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Description
Companies recognize the necessity of enhancing customer experience to remain competitive, yet many struggle to make meaningful progress. While customer satisfaction ratings may increase, revenue often declines—what's the reason behind this paradox? Relying on outdated methods such as collecting feedback and using monitoring tools can lead to misplaced priorities. To address this issue, we developed InMoment, which aims to revolutionize the Experience Improvement (XI) movement, fundamentally altering how organizations engage with their business strategies. Our approach melds innovative technology with extensive human expertise to empower organizations to develop impactful and lucrative programs that elevate experiences at the crucial intersection of customer, employee, and business demands. Experiences are inherently personal, emotional, and ever-changing, making it challenging to determine where to direct efforts—a task that is vital for achieving success. By identifying and prioritizing the key emotional touchpoints, businesses can foster deeper connections with their most valued customers and drive sustainable growth. This strategic focus on high-impact moments is essential for maximizing both customer loyalty and overall business performance.
Description
Motivosity is an all-in-one employee recognition and rewards platform designed to help companies build stronger culture, deeper connection, and higher engagement. From peer-to-peer shoutouts to milestone celebrations and lifestyle rewards, Motivosity makes appreciation easy and impactful.
The platform includes built-in surveys, real-time feedback tools, and flexible reward options like Amazon, PayPal, custom swag, and more. It integrates seamlessly with tools like Slack, Microsoft Teams, ADP, BambooHR, and other leading HRIS systems—so it fits right into your workflow.
HR leaders love the measurable impact:
• 36% lower turnover
• 196% boost in eNPS
• 106% increase in peer connection
If you're looking to simplify recognition and create a culture where people feel seen, valued, and motivated—Motivosity delivers.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Salesforce
Yes
Slack
Yes
Workday HCM
Yes
ADP Enterprise HR
No
Allego
Yes
Booking.com
Yes
Contentsquare
Yes
Facebook
Yes
Foursquare
Yes
Google Business Profile
Yes
Integrations
Salesforce
Yes
Slack
Yes
Workday HCM
Yes
ADP Enterprise HR
Yes
Allego
No
Booking.com
No
Contentsquare
No
Facebook
No
Foursquare
No
Google Business Profile
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
We offer flexible licensing that lets you grow naturally without having to fight with license upgrade processes. Does that mean one product for a single team? Great. All our products for your entire crew? You got it. Mix and match however you'd like.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
InMoment
Founded
2002
Country
United States
Website
inmoment.com
Vendor Details
Company Name
Motivosity
Founded
2013
Country
United States
Website
www.motivosity.com
Product Features
360 Degree Feedback
Dashboard
No
Feedback / Surveys
No
Progress Tracking
No
Question Library
No
Rater Selection
No
Self Service Portal
No
Supports External Reviewers
No
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Experience Management
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Market Research
Benchmarking
No
Compensation Management
No
Data Management
No
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
No
Survey Management
No
Product Features
Corporate Wellness
Activity Tracking
No
Employee Portal
Yes
Financial Wellness
No
Gamification
Yes
Goal Setting / Tracking
Yes
Health Coaching
No
Health Monitoring
No
Health Risk Assessment
No
Incentive Management
Yes
Program Management
Yes
Employee Communication Tools
Activity / News Feed
Yes
Audio / Video Conferencing
No
Blogs
No
Chat / Messaging
No
Employee Directory
Yes
Event Calendar
Yes
File Sharing
Yes
Knowledge Management
Yes
Newsletter Management
Yes
Surveys & Feedback
Yes
Employee Engagement
Benchmarking
Yes
Cultural Alignment
Yes
Employee Awards
Yes
Employee Guides
Yes
Employee Recognition
Yes
Feedback Management
Yes
Goal Management
Yes
Health & Wellness Programs
Yes
Performance Management
Yes
Pulse Surveys
Yes
Employee Recognition
Goals
No
Leaderboards / Activity Tracking
Yes
Manager-to-Peer Recognition
Yes
Mention Management
Yes
Nominations
Yes
Peer-to-Peer Recognition
Yes
Performance Management
Yes
Rewards Catalog
Yes
Rewards Points
Yes
Social Recognition
Yes
eCards
Yes
Human Resources
360 Degree Feedback
No
Applicant Tracking
No
Attendance Management
No
Benefits Management
No
Career Development Planning
No
Compensation Management
No
Compliance Management
No
Employee Database
No
Employee Lifecycle Management
No
Onboarding
No
Payroll Management
No
Performance Management
No
Recruiting Management
No
Self Service Portal
No
Succession Planning
No
Time & Attendance Management
No
Time Off Management
No
Timesheets
No
Training Management
No
Performance Management
360 Degree Feedback
No
Compensation Management
No
Custom Rating Scales
No
Customizable Templates
No
Individual Development Plans
No
On-going Performance Tracking
No
Peer Appraisals
No
Review Cycle Tracking
No
Self Service Portal
No
Self-Appraisals
No
Skills Assessments
No
Weighted Performance Measures
No
