Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Impruver significantly enhances your journey towards Continuous Improvement through various essential methods. With the robust software solution provided by Impruver, you can either focus on personal enhancement or work towards establishing a High-Performance Organization. You will receive a continuous stream of best practices and innovative ideas sourced from individuals like yourself. By setting a specific goal, your AI Coach stands ready to assist you in reaching it. Emphasizing a data-driven approach, you can measure your progress in Continuous Improvement at any stage of your journey. Implement scientific methodologies by carrying out PDCA (or FIT) cycles until you achieve your objectives. As you complete tasks and make strides towards your goals, you can earn Impruver Cash. Additionally, obtaining Certificates of Achievement for achieving business outcomes adds to your credentials. You have the flexibility to trade this Cash with fellow users or redeem it for rewards made available by your manager. Furthermore, the community aspect allows for shared learning and motivation among peers, enhancing the overall experience.
Description
Solidroad is an innovative training platform that leverages artificial intelligence to enhance the skills of customer support teams, functioning similarly to a "flight simulator" for their training needs. This platform enables teams to deliver customized training experiences on a large scale through its simulation tool, where representatives can engage in mock calls with an AI while receiving tailored coaching and constructive feedback. In addition to training, Solidroad offers comprehensive solutions for hiring and onboarding, making it a valuable resource for some of the most prominent contact center and customer support organizations worldwide. By utilizing advanced simulation techniques, Solidroad ensures that teams are well-prepared to handle real-world customer interactions effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$10 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Impruver
Founded
2018
Country
United States
Website
impruver.com
Vendor Details
Company Name
Solidroad
Country
Ireland
Website
www.solidroad.com
Product Features
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
No
Collaboration
No
Process Change Tracking
No
Process Mapping
No
Process Modeling & Design
No
Visual Workflow Management
No
Product Features
Sales Training
Analytics / Reporting
No
Assessment Management
No
Built-in Course Authoring
No
Certification Management
No
Customizable Branding
No
Gamification
No
Learning Management
No
Microlearning
No
Onboarding
No
Practice Tools
No
Progress Tracking
No
Video Assessments
No