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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Engage in virtual and augmented reality collaboration anytime, from any location, on any device. Imaginate offers a cutting-edge SaaS platform for immersive and interactive teamwork via smart glasses and smartphones, enhancing training and support for heavy machinery and complex processes across sectors such as Automotive, Energy, Construction, FMCG, and Pharmaceuticals. By incorporating captivating and relevant data, the potential for innovation is limitless! Boost sales, enhance training, accelerate design, and optimize operations with ease. With Imaginate, you can expect improved context, timelines, and outcomes. Additionally, Imaginate’s robust 3D conferencing features can be tailored to suit a variety of industries. Discover how partnering with us can propel your organization into a new era of productivity and efficiency. Embrace the future of collaboration today!

Description

A unified platform can be deployed to enhance your organization's visual knowledge and automate tasks over time. TechSee's platform provides a single view of customer issues across an organization. This allows for warm transfer between channels and leverages visual data to enable AI-powered automation. The platform has been proven to work with large departments and tens to thousands of reps. It can also support technicians, agents, and end users in new locations without affecting availability or performance. The platform uses visual data to automate processes with Computer Vision AI. This includes real-time decision support for agents as well as self-service for customers. The organization has access to the full history of each customer's visual session. This allows them to understand the context of each contact. This information can be used to support internal collaboration and is compliant with privacy policies.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

Amdocs Customer Experience Suite
CSG Advanced Convergent Platform (ACP)
Genesys Cloud CX
Microsoft 365
Microsoft Dynamics GP
Oracle Service
Pega Customer Service
Salesforce
Salesforce Service Cloud
ServiceNow
Zendesk

Integrations

Amdocs Customer Experience Suite
CSG Advanced Convergent Platform (ACP)
Genesys Cloud CX
Microsoft 365
Microsoft Dynamics GP
Oracle Service
Pega Customer Service
Salesforce
Salesforce Service Cloud
ServiceNow
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$29.99/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Imaginate

Founded

2016

Country

India

Website

www.imaginate.in/

Vendor Details

Company Name

TechSee

Country

Israel

Website

www.techsee.me/

Product Features

Augmented Reality

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

Virtual Reality

Application Development
Augmented / Mixed Reality
Collaboration
Content Creation
Cross-Device Publishing
Drag & Drop
Immersive Training
Process Simulation
Product Visualization
Social Sharing
User Interaction Tracking
Virtual Meetings
Virtual Prototyping

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Computer Vision

Blob Detection & Analysis
Building Tools
Image Processing
Multiple Image Type Support
Reporting / Analytics Integration
Smart Camera Integration

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

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