Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
With more than two decades of experience catering to the travel industry's needs on five continents and a recipient of multiple awards for travel technology, Illusions stands as a prominent global supplier of enterprise systems for Tour Operators, Travel Agents, and Destination Management Companies. Founded in 1997 by entrepreneur Faisal Memon, Illusions Online aimed to modernize and streamline the intricate processes involved in creating, distributing, and delivering travel packages and destination activities. In 2010, Illusions recognized a significant opportunity to offer its extensive data on hotels, tours, transfers, and packages to clients and third parties, effectively launching the first online global B2B marketplace for land-based travel, known as iWTX. Since its launch, iWTX has evolved into a comprehensive distribution platform that connects leading global hotel chains, facilitating the sharing of both static and dynamic inventory with an expansive network of travel industry buyers. As the platform continues to grow, it is redefining the way travel professionals access and utilize vital travel resources.
Description
Zeal Connect is revolutionizing travel management by leveraging AI-driven automation to enhance and streamline two essential areas: Hotel Reconfirmation and Travel Desk Operations.
For Zeal Reconfirmation, our intelligent assistant proactively reaches out to hotels 48-72 hours prior to guest check-in via phone or email, utilizing the local language and adhering to the hotel's operational hours. It diligently follows up until a confirmation is received, identifies high-risk reservations, and ensures that your booking systems are continuously updated in real time.
In the case of Zeal Desk, our AI-enhanced platform serves as a supportive ally for travel enterprises. It efficiently categorizes changes to bookings, cancellations, and special requests, intelligently directs them, prioritizes urgent issues, and provides rapid multilingual assistance. This innovative approach not only increases operational efficiency but also significantly enhances the overall customer experience.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$1 per call
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Illusions Online
Founded
1997
Country
United Arab Emirates
Website
www.illusions-online.com
Vendor Details
Company Name
Zeal Connect
Founded
2024
Country
India
Website
zealconnect.com
Product Features
Tour Operator
Accommodation Booking
Yes
Activities Booking
Yes
Central Reservation System
Yes
Coach Booking
Yes
Custom Packages
Yes
Customer Management
Yes
GDS / OTA Integration
Yes
Itinerary Creation
Yes
Multi-Day Tours
No
Payment Processing
Yes
Price / Margin Management
Yes
Promotions Management
Yes
Quote Management
Yes
Reservations Management
Yes
Vendor Management
Yes
Website Management
No
Travel Agency
Central Reservation System
Yes
Customer Database
Yes
Flight Booking
Yes
GDS / OTA Integration
Yes
Itinerary Creation
Yes
Marketing Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Quote Management
Yes
Rental Car Reservations
Yes
Single / Group Reservations
Yes
Product Features
Travel Agency
Central Reservation System
No
Customer Database
No
Flight Booking
No
GDS / OTA Integration
No
Itinerary Creation
No
Marketing Management
No
Payment Processing
No
Promotions Management
No
Quote Management
No
Rental Car Reservations
No
Single / Group Reservations
No