Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We offer seamless voice authentication and fraud prevention solutions tailored for contact centers within credit unions and community banks, enhancing performance in three key areas. Our premier product, Illuma, utilizes cutting-edge signal processing, artificial intelligence, and machine learning technologies. The voice authentication system operates discreetly in the background, quickly and efficiently confirming the identities of callers as they engage with contact center representatives. By leveraging our voice biometrics technology, we empower community financial institutions to thwart fraud attempts and prevent account takeovers with a method that is difficult to replicate or deceive. Designed specifically for community financial institutions, our technology is not only cost-effective and efficient but also secure, easy to implement, and user-friendly. Furthermore, this innovative system enables agents to minimize the time spent on the more cumbersome aspects of calls, allowing them to assist customers with their inquiries, issues, and transactions in a more expedited manner. Ultimately, our solution enhances both the customer experience and operational efficiency for financial institutions.
Description
Best-in-Market Speech-to-Text & Voice AI for Enterprises.
Speechmatics delivers industry-leading Speech-to-Text and Voice AI for enterprises needing unrivaled accuracy, security, and flexibility. Our enterprise-grade APIs provide real-time and batch transcription with exceptional precision—across the widest range of languages, dialects, and accents.
Powered by Foundational Speech Technology, Speechmatics supports mission-critical voice applications in media, contact centers, finance, healthcare, and more. With on-prem, cloud, and hybrid deployment, businesses maintain full control over data security while unlocking voice insights.
Trusted by global leaders, Speechmatics is the top choice for best-in-class transcription and voice intelligence.
🔹 Unmatched Accuracy – Superior transcription across languages & accents
🔹 Flexible Deployment – Cloud, on-prem, and hybrid
🔹 Enterprise-Grade Security – Full data control
🔹 Real-Time & Batch Processing – Scalable transcription
🚀 Power your Speech-to-Text and Voice AI with Speechmatics today!
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Docker
No
Dograh
No
ElevenLabs
No
HoduCC
No
LiveKit
No
MachinesFluent
No
Python
No
Quickwork
No
Recall.ai
No
Sensay
No
Integrations
Docker
Yes
Dograh
Yes
ElevenLabs
Yes
HoduCC
Yes
LiveKit
Yes
MachinesFluent
Yes
Python
Yes
Quickwork
Yes
Recall.ai
Yes
Sensay
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0 per month
480 minutes of speech-to-text free per month
(240 minutes of batch, 240 minutes of real-time)
(3,000 minutes of Voice Agent - Flow free per month)
Batch Transcription
$0.0050/min for Standard
$0.0083/min for Enhanced
Real-Time Transcription
$0.0067/min for Standard
$0.0117/min for Enhanced
20% discount over 500 hr/month for all transcription.
Plus, larger volume discounts are available for Enterprise.
Voice Agent - Flow
$0.0537 /min
20% volume discount over 100 hr/month for Voice Agents.
Plus, larger volume discounts are available for Enterprise.
(240 minutes of batch, 240 minutes of real-time)
(3,000 minutes of Voice Agent - Flow free per month)
Batch Transcription
$0.0050/min for Standard
$0.0083/min for Enhanced
Real-Time Transcription
$0.0067/min for Standard
$0.0117/min for Enhanced
20% discount over 500 hr/month for all transcription.
Plus, larger volume discounts are available for Enterprise.
Voice Agent - Flow
$0.0537 /min
20% volume discount over 100 hr/month for Voice Agents.
Plus, larger volume discounts are available for Enterprise.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Illuma
Founded
2016
Country
United States
Website
illuma.cx/
Vendor Details
Company Name
Speechmatics
Founded
2006
Country
United Kingdom
Website
www.speechmatics.com
Product Features
Fraud Detection
Access Security Management
No
Check Fraud Monitoring
No
Custom Fraud Parameters
No
For Banking
No
For Crypto
No
For Insurance Industry
No
For eCommerce
No
Internal Fraud Monitoring
No
Investigator Notes
No
Pattern Recognition
No
Transaction Approval
No
Product Features
Emotion Recognition
Facial Emotions
No
Facial Expression Analysis
No
Machine Learning
No
Photo Emotions
No
Speech Emotions
No
Video Emotions
No
Written Text Emotions
Yes
Machine Learning
Deep Learning
Yes
ML Algorithm Library
Yes
Model Training
Yes
Natural Language Processing (NLP)
Yes
Predictive Modeling
Yes
Statistical / Mathematical Tools
No
Templates
No
Visualization
No
Natural Language Processing
Co-Reference Resolution
No
In-Database Text Analytics
No
Named Entity Recognition
Yes
Natural Language Generation (NLG)
No
Open Source Integrations
No
Parsing
No
Part-of-Speech Tagging
No
Sentence Segmentation
No
Stemming/Lemmatization
No
Tokenization
No
Speech Recognition
Audio Capture
No
Automatic Form Fill
No
Automatic Transcription
Yes
Call Analysis
Yes
Concatenated Speech
No
Continuous Speech
Yes
Customizable Macros
No
Multi-Languages
Yes
Specialty Vocabularies
Yes
Speech-to-Text Analysis
Yes
Variable Frequency
No
Voice Recognition
Yes
Transcription
AI / Machine Learning
Yes
Annotations
No
Audio/Video File Upload
No
Automatic Transcription
Yes
Collaboration Tools
No
File Sharing
No
For Manual Transcription
No
Full Text Search
Yes
Multi-Language Support
Yes
Natural Language Processing (NLP)
Yes
Playback Controls
No
Speech Recognition
Yes
Subtitles
Yes
Text Editor
No
Timecoding
Yes