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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

We offer seamless voice authentication and fraud prevention solutions tailored for contact centers within credit unions and community banks, enhancing performance in three key areas. Our premier product, Illuma, utilizes cutting-edge signal processing, artificial intelligence, and machine learning technologies. The voice authentication system operates discreetly in the background, quickly and efficiently confirming the identities of callers as they engage with contact center representatives. By leveraging our voice biometrics technology, we empower community financial institutions to thwart fraud attempts and prevent account takeovers with a method that is difficult to replicate or deceive. Designed specifically for community financial institutions, our technology is not only cost-effective and efficient but also secure, easy to implement, and user-friendly. Furthermore, this innovative system enables agents to minimize the time spent on the more cumbersome aspects of calls, allowing them to assist customers with their inquiries, issues, and transactions in a more expedited manner. Ultimately, our solution enhances both the customer experience and operational efficiency for financial institutions.

Description

How can you verify that real people are online? Onfido (an Entrust company) helps companies identify real identities using the help of AI and identity experts. With just an ID and a picture, your customers can prove their identity wherever they are. You'll be able to secure your business and have all the information you need. Your user's digital account can be linked to their real identity using only their ID and their face. You can then re-verify your user's digital account or authenticate them with a selfie. Onfido's identity authentication has helped businesses like yours to onboard more users and reduce fraud while freeing up resources for their internal teams. Identity verification and authentication can help you drive business results. Our AI-based technology determines if a user's government-issued ID has been authenticated or fake, and then compares it with their facial biometrics. This is how we provide companies with the security and assurance they need to securely and remotely onboard customers.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Bitstamp No 
Abstract Security No 
AccessOwl No 
Amazon Web Services (AWS) No 
GlobaliD No 
Greenhouse No 
Kassio No 
One Mortgage System (OMS) No 
OrangeCRM No 
Remitly No 
Revolut No 
Salesforce No 
Scrive No 
Thought Machine No 
TransUnion Collections Management No 
Ubisecure No 
Unremot No 
Vertalo No 
bunq No 
nCino Cloud Banking Platform No 

Integrations

Bitstamp Yes 
Abstract Security Yes 
AccessOwl Yes 
Amazon Web Services (AWS) Yes 
GlobaliD Yes 
Greenhouse Yes 
Kassio Yes 
One Mortgage System (OMS) Yes 
OrangeCRM Yes 
Remitly Yes 
Revolut Yes 
Salesforce Yes 
Scrive Yes 
Thought Machine Yes 
TransUnion Collections Management Yes 
Ubisecure Yes 
Unremot Yes 
Vertalo Yes 
bunq Yes 
nCino Cloud Banking Platform Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Illuma

Founded

2016

Country

United States

Website

illuma.cx/

Vendor Details

Company Name

Entrust

Founded

1994

Country

United States

Website

www.onfido.com

Product Features

Fraud Detection

Access Security Management No 
Check Fraud Monitoring No 
Custom Fraud Parameters No 
For Banking No 
For Crypto No 
For Insurance Industry No 
For eCommerce No 
Internal Fraud Monitoring No 
Investigator Notes No 
Pattern Recognition No 
Transaction Approval No 

Product Features

Authentication

Biometric No 
Credential Management No 
Knowledge-Based Authentication No 
Mobile Authentication No 
Multifactor Authentication No 
Out-of-Band Authentication No 
Policy Management No 
Self Service Portal No 
Single Sign On No 
Social Sign On No 

Customer Identity and Access Management (CIAM)

Access Certification No 
Access Management No 
Analytics / Reporting No 
Automatic User/Device Recognition No 
Behavioral Analytics No 
Credential Management No 
Data Security No 
Multi-Factor Authentication (MFA) No 
Privacy / Consent Management No 
Real Time Notifications No 
Self-Service Portal No 
Single Sign On No 
User Provisioning No 

Fraud Detection

Access Security Management No 
Check Fraud Monitoring No 
Custom Fraud Parameters No 
For Banking No 
For Crypto No 
For Insurance Industry No 
For eCommerce No 
Internal Fraud Monitoring No 
Investigator Notes No 
Pattern Recognition No 
Transaction Approval No 

Alternatives

Alternatives