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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We offer seamless voice authentication and fraud prevention solutions tailored for contact centers within credit unions and community banks, enhancing performance in three key areas. Our premier product, Illuma, utilizes cutting-edge signal processing, artificial intelligence, and machine learning technologies. The voice authentication system operates discreetly in the background, quickly and efficiently confirming the identities of callers as they engage with contact center representatives. By leveraging our voice biometrics technology, we empower community financial institutions to thwart fraud attempts and prevent account takeovers with a method that is difficult to replicate or deceive. Designed specifically for community financial institutions, our technology is not only cost-effective and efficient but also secure, easy to implement, and user-friendly. Furthermore, this innovative system enables agents to minimize the time spent on the more cumbersome aspects of calls, allowing them to assist customers with their inquiries, issues, and transactions in a more expedited manner. Ultimately, our solution enhances both the customer experience and operational efficiency for financial institutions.

Description

My Voice AI has launched its inaugural product, NanoVoiceTM, which employs tinyML to authenticate speakers instantly, even on extremely low-power edge AI devices. This patented technology is driven by our exceptional team of speech scientists who are pioneering the future of voice AI innovations that extend beyond mere identity verification. It operates independently of language, functioning seamlessly in real-world environments across a variety of devices, from cloud servers to mobile phones and even ultra-low powered chips. This is a testament to the power of pure science, as it effectively identifies recordings and detects spoofing attempts, ensuring that the correct individual is voicing the random digit passcode. With voice technology being the fastest-growing sector in the tech industry today, speech remains the cornerstone of human interaction. All cultures rely on speech to influence, inform, and forge connections, highlighting its universal significance. Moreover, the rise of the voice user interface has surged in popularity, allowing individuals to engage with technology using solely their voices, thereby transforming how we interact with devices. As the demand for voice recognition technology continues to expand, it opens up new avenues for communication and accessibility.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Illuma

Founded

2016

Country

United States

Website

illuma.cx/

Vendor Details

Company Name

My Voice AI

Founded

2017

Country

United Kingdom

Website

myvoice.ai/

Product Features

Fraud Detection

Access Security Management No 
Check Fraud Monitoring No 
Custom Fraud Parameters No 
For Banking No 
For Crypto No 
For Insurance Industry No 
For eCommerce No 
Internal Fraud Monitoring No 
Investigator Notes No 
Pattern Recognition No 
Transaction Approval No 

Product Features

Alternatives

Alternatives

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TrulySecure

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