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Description
We offer seamless voice authentication and fraud prevention solutions tailored for contact centers within credit unions and community banks, enhancing performance in three key areas. Our premier product, Illuma, utilizes cutting-edge signal processing, artificial intelligence, and machine learning technologies. The voice authentication system operates discreetly in the background, quickly and efficiently confirming the identities of callers as they engage with contact center representatives. By leveraging our voice biometrics technology, we empower community financial institutions to thwart fraud attempts and prevent account takeovers with a method that is difficult to replicate or deceive. Designed specifically for community financial institutions, our technology is not only cost-effective and efficient but also secure, easy to implement, and user-friendly. Furthermore, this innovative system enables agents to minimize the time spent on the more cumbersome aspects of calls, allowing them to assist customers with their inquiries, issues, and transactions in a more expedited manner. Ultimately, our solution enhances both the customer experience and operational efficiency for financial institutions.
Description
My Voice AI has launched its inaugural product, NanoVoiceTM, which employs tinyML to authenticate speakers instantly, even on extremely low-power edge AI devices. This patented technology is driven by our exceptional team of speech scientists who are pioneering the future of voice AI innovations that extend beyond mere identity verification. It operates independently of language, functioning seamlessly in real-world environments across a variety of devices, from cloud servers to mobile phones and even ultra-low powered chips. This is a testament to the power of pure science, as it effectively identifies recordings and detects spoofing attempts, ensuring that the correct individual is voicing the random digit passcode. With voice technology being the fastest-growing sector in the tech industry today, speech remains the cornerstone of human interaction. All cultures rely on speech to influence, inform, and forge connections, highlighting its universal significance. Moreover, the rise of the voice user interface has surged in popularity, allowing individuals to engage with technology using solely their voices, thereby transforming how we interact with devices. As the demand for voice recognition technology continues to expand, it opens up new avenues for communication and accessibility.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Illuma
Founded
2016
Country
United States
Website
illuma.cx/
Vendor Details
Company Name
My Voice AI
Founded
2017
Country
United Kingdom
Website
myvoice.ai/
Product Features
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval