Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We offer seamless voice authentication and fraud prevention solutions tailored for contact centers within credit unions and community banks, enhancing performance in three key areas. Our premier product, Illuma, utilizes cutting-edge signal processing, artificial intelligence, and machine learning technologies. The voice authentication system operates discreetly in the background, quickly and efficiently confirming the identities of callers as they engage with contact center representatives. By leveraging our voice biometrics technology, we empower community financial institutions to thwart fraud attempts and prevent account takeovers with a method that is difficult to replicate or deceive. Designed specifically for community financial institutions, our technology is not only cost-effective and efficient but also secure, easy to implement, and user-friendly. Furthermore, this innovative system enables agents to minimize the time spent on the more cumbersome aspects of calls, allowing them to assist customers with their inquiries, issues, and transactions in a more expedited manner. Ultimately, our solution enhances both the customer experience and operational efficiency for financial institutions.
Description
Mitek Systems delivers advanced AI-powered identity verification and fraud prevention solutions that protect customers throughout the entire digital journey. Their platform seamlessly integrates biometric authentication—including face, voice, and document liveness detection—with geolocation and fraud detection capabilities such as check fraud and synthetic identity fraud prevention. Designed to reduce financial losses, Mitek helps businesses safeguard against account takeover and other sophisticated fraud schemes. The no-code platform allows easy integration with existing systems, speeding up customer onboarding and enhancing regulatory compliance for KYC, AML, and age verification. Mitek also supports passwordless authentication and reusable identities, improving both security and user experience. Businesses benefit from streamlined workflows and reduced operational costs while meeting legal mandates effortlessly. With a global customer base of over 7,900 organizations, Mitek is recognized for its innovative approach to fraud defense. The company offers OEM, reseller, and referral partnership programs to extend its reach and support.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Experian Email Verification
No
OneSpan Authentication Servers
No
OneSpan Identity Verification
No
Trulioo
No
Integrations
Experian Email Verification
Yes
OneSpan Authentication Servers
Yes
OneSpan Identity Verification
Yes
Trulioo
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Illuma
Founded
2016
Country
United States
Website
illuma.cx/
Vendor Details
Company Name
Mitek Systems
Founded
1985
Country
United States
Website
www.miteksystems.com
Product Features
Fraud Detection
Access Security Management
No
Check Fraud Monitoring
No
Custom Fraud Parameters
No
For Banking
No
For Crypto
No
For Insurance Industry
No
For eCommerce
No
Internal Fraud Monitoring
No
Investigator Notes
No
Pattern Recognition
No
Transaction Approval
No
Product Features
AML
Behavioral Analytics
No
Case Management
No
Compliance Reporting
No
Identity Verification
No
Investigation Management
No
PEP Screening
No
Risk Assessment
No
SARs
No
Transaction Monitoring
No
Watch List
No
Fraud Detection
Access Security Management
No
Check Fraud Monitoring
No
Custom Fraud Parameters
No
For Banking
No
For Crypto
No
For Insurance Industry
No
For eCommerce
No
Internal Fraud Monitoring
No
Investigator Notes
No
Pattern Recognition
No
Transaction Approval
No