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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We offer seamless voice authentication and fraud prevention solutions tailored for contact centers within credit unions and community banks, enhancing performance in three key areas. Our premier product, Illuma, utilizes cutting-edge signal processing, artificial intelligence, and machine learning technologies. The voice authentication system operates discreetly in the background, quickly and efficiently confirming the identities of callers as they engage with contact center representatives. By leveraging our voice biometrics technology, we empower community financial institutions to thwart fraud attempts and prevent account takeovers with a method that is difficult to replicate or deceive. Designed specifically for community financial institutions, our technology is not only cost-effective and efficient but also secure, easy to implement, and user-friendly. Furthermore, this innovative system enables agents to minimize the time spent on the more cumbersome aspects of calls, allowing them to assist customers with their inquiries, issues, and transactions in a more expedited manner. Ultimately, our solution enhances both the customer experience and operational efficiency for financial institutions.

Description

Location Behavioral Biometrics utilizes the distinctive location-based behaviors of individual users to develop a dynamic location fingerprint that is challenging for fraudsters to replicate. This innovative approach serves as a powerful tool for financial institutions and retailers, effectively mitigating risks associated with new account fraud and account takeover. By leveraging network signals alongside on-device sensor information, our advanced location technology crafts unique behavioral patterns that facilitate accurate user identification and authentication. Notably, our solution operates without relying on personally identifiable information (PII) and functions seamlessly in the background, ensuring a secure and smooth user experience. Furthermore, it enables the validation of addresses globally through real-time location data, while also detecting location spoofing tactics commonly employed in identity fraud and account takeover schemes. Additionally, it identifies anomalies to prevent fraudulent activities such as unauthorized accounts, logins, and transactions, thereby thwarting organized fraud operations. Finally, our system empowers your identity verification processes with immediate access to location data, enhancing overall security.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Illuma

Founded

2016

Country

United States

Website

illuma.cx/

Vendor Details

Company Name

Incognia

Country

United States

Website

www.incognia.com

Product Features

Fraud Detection

Access Security Management No 
Check Fraud Monitoring No 
Custom Fraud Parameters No 
For Banking No 
For Crypto No 
For Insurance Industry No 
For eCommerce No 
Internal Fraud Monitoring No 
Investigator Notes No 
Pattern Recognition No 
Transaction Approval No 

Product Features

Authentication

Biometric Yes 
Credential Management Yes 
Knowledge-Based Authentication No 
Mobile Authentication Yes 
Multifactor Authentication Yes 
Out-of-Band Authentication No 
Policy Management Yes 
Self Service Portal Yes 
Single Sign On Yes 
Social Sign On No 

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