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Description
Ikon was established by dealers with the aim of catering to the needs of fellow dealers. After an extensive search for an effective inventory management and monitoring solution, we decided to create one ourselves. The Ikon platform offers a user-friendly, all-encompassing suite of applications and services available to you without any initial costs. We take care of everything: supplying the hardware, providing training, and offering dedicated support resources. Additionally, we implement intelligent marketing strategies that have consistently been shown to enhance service revenue and boost customer loyalty. Our commitment to your success is genuine, as we only earn revenue when you do, specifically after a vehicle has been sold. With remarkable precision, you can swiftly identify the exact vehicle needed by your customer, whether it is on your premises or not. This eliminates the risk of lost time or sales due to vehicles being inaccessible or unavailable. If you need vehicle details such as average MPG, CarFax reports, and crash test ratings, or if you're simply searching your inventory, the Dealer Toolbox empowers you to accomplish all of this using your mobile device, regardless of your location. By streamlining these processes, we ensure that you can focus on what truly matters—growing your business.
Description
Toma is an innovative AI platform designed to create customized voice agents specifically for automotive dealerships, streamlining essential tasks like appointment scheduling, customer support, parts requests, and recall notifications while functioning as an always-available virtual team member. This advanced system offers comprehensive receptionist functionalities, managing incoming calls around the clock, confirming and rescheduling service appointments, transferring calls as necessary, and addressing complicated issues with appropriate escalation. Furthermore, Toma proactively initiates outbound campaigns, such as recall notifications, sends reminders for appointments to minimize no-show rates, and gathers detailed caller information like vehicle specifications or part identifiers to provide to dealership staff. By integrating seamlessly with dealership management software, Toma accesses real-time data, allowing for fluid, low-latency conversations that are informed by the dealership's current inventory, service options, and operational processes. This integration not only enhances customer interaction but also optimizes workflow efficiency within the dealership environment.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ikon Technologies
Country
United States
Website
ikontechnologies.com
Vendor Details
Company Name
Toma
Founded
2024
Country
United States
Website
www.toma.com
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration