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Description
Ikeono empowers retailers of various scales to enhance their operations by streamlining communication through text messaging. This comprehensive platform provides services such as business text messaging, automated requests for reviews, secure Text-to-Pay options, and converting web chats to text, facilitating the transition of site visitors into customers. Retailers can also utilize SMS to automate feedback collection for the Net Promoter Score (NPS), allowing them to mend customer relationships or elevate the voices of their advocates, and manage all customer interactions seamlessly via a centralized inbox. With integration into Lightspeed POS, businesses can send texts directly from the app, including sales receipts, quotes, updates on work orders, alerts for special orders, and automated campaigns for NPS and reviews. Originally introduced in 2018 as an app specifically for bike shop services, Ikeono has broadened its reach across multiple sectors including biking, golfing, jewelry, pets, and boutiques, introducing features such as text-based payments, automated review processes, and scheduled messaging to meet diverse business needs. This versatility ensures that retailers can adapt to customer preferences and foster stronger connections.
Description
Experience intuitive software designed for tracking and monitoring your campaigns, complemented by a team dedicated to fostering human connections. TxtFlo’s effortless automation empowers you to engage in meaningful conversations that lead to conversions. Streamline your customer communication and discover how TxtFlo can transform your interaction with clients. Efficiently manage incoming messages using smart queuing and gain insights through detailed reporting. Instantly create marketing campaigns and follow up like an expert. Engage with your audience and reach your "Flo" state through effective customer communication that drives results. As conversational marketing evolves, it is increasingly replacing traditional lead generation methods. Begin your customer interactions from the outset with the most effective communication medium available. By harnessing the synergy of text and automation, you can cultivate genuine relationships while efficiently managing the daily demands of your business. With TxtFlo, we simplify the process of texting, making it both effective and straightforward. Embrace this modern approach to communication and watch your business thrive.
API Access
Has API
API Access
Has API
Integrations
Affirm
Afterpay
Apple Pay
Facebook
Google
Google Pay
Klarna
Mastercard Payment Gateway Services
Optius Digital OSS
Stripe
Integrations
Affirm
Afterpay
Apple Pay
Facebook
Google
Google Pay
Klarna
Mastercard Payment Gateway Services
Optius Digital OSS
Stripe
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ikeono
Country
United States
Website
www.ikeono.com
Vendor Details
Company Name
TxtFlo
Founded
2019
Country
United States
Website
txtflo.com
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win