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Description
Ikeono empowers retailers of various scales to enhance their operations by streamlining communication through text messaging. This comprehensive platform provides services such as business text messaging, automated requests for reviews, secure Text-to-Pay options, and converting web chats to text, facilitating the transition of site visitors into customers. Retailers can also utilize SMS to automate feedback collection for the Net Promoter Score (NPS), allowing them to mend customer relationships or elevate the voices of their advocates, and manage all customer interactions seamlessly via a centralized inbox. With integration into Lightspeed POS, businesses can send texts directly from the app, including sales receipts, quotes, updates on work orders, alerts for special orders, and automated campaigns for NPS and reviews. Originally introduced in 2018 as an app specifically for bike shop services, Ikeono has broadened its reach across multiple sectors including biking, golfing, jewelry, pets, and boutiques, introducing features such as text-based payments, automated review processes, and scheduled messaging to meet diverse business needs. This versatility ensures that retailers can adapt to customer preferences and foster stronger connections.
Description
TextSanity serves as a text messaging marketing platform designed to assist influencers, celebrities, podcasters, YouTubers, and businesses in connecting with their followers and clients via SMS. It simplifies the process of reaching any audience through text, making it an excellent choice for organizations needing effective communication. Users can send messages to any mobile number in the U.S. from virtually any location worldwide. This tool is particularly beneficial for various sectors, including marketing, business communication, educational institutions, churches, and other large groups. In just seconds, you can send and schedule bulk texts to specific contact segments, while the comprehensive inbox allows for message management directly from a computer. Features include the ability to attach files, pre-schedule messages, utilize templates, and engage with customers individually. You can also plan messages ahead of time and send either mass texts or personalized messages at optimal times. This service is especially useful for sending appointment reminders and managing recurring events, allowing customers to interact by texting a keyword to your TextSanity number. Additionally, TextSanity ensures streamlined communication, making it easier for businesses to enhance customer engagement through tailored messaging strategies.
API Access
Has API
No
API Access
Has API
No
Integrations
Affirm
Yes
Afterpay
Yes
Apple Pay
Yes
Drip
No
Facebook
Yes
Google
Yes
Google Pay
Yes
Hubtiger
Yes
Klarna
Yes
Mastercard Payment Gateway Services
Yes
Integrations
Affirm
No
Afterpay
No
Apple Pay
No
Drip
Yes
Facebook
No
Google
No
Google Pay
No
Hubtiger
No
Klarna
No
Mastercard Payment Gateway Services
No
Pricing Details
Free
Free Trial
Yes
Free Version
Yes
Pricing Details
$25 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Ikeono
Country
United States
Website
www.ikeono.com
Vendor Details
Company Name
TextSanity
Founded
2019
Country
United States
Website
textsanity.com
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
No
SMS Survey
Alerts / Notifications
No
Analytics / Reporting
No
Audience Targeting
Yes
Campaign Management
Yes
Contact Management
Yes
Customizable Templates
No
Keyword Tracking
No
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Scheduled Messaging
Yes
Survey Builder
Yes
Template Management
No
