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features
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support

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Description

Ikeono empowers retailers of various scales to enhance their operations by streamlining communication through text messaging. This comprehensive platform provides services such as business text messaging, automated requests for reviews, secure Text-to-Pay options, and converting web chats to text, facilitating the transition of site visitors into customers. Retailers can also utilize SMS to automate feedback collection for the Net Promoter Score (NPS), allowing them to mend customer relationships or elevate the voices of their advocates, and manage all customer interactions seamlessly via a centralized inbox. With integration into Lightspeed POS, businesses can send texts directly from the app, including sales receipts, quotes, updates on work orders, alerts for special orders, and automated campaigns for NPS and reviews. Originally introduced in 2018 as an app specifically for bike shop services, Ikeono has broadened its reach across multiple sectors including biking, golfing, jewelry, pets, and boutiques, introducing features such as text-based payments, automated review processes, and scheduled messaging to meet diverse business needs. This versatility ensures that retailers can adapt to customer preferences and foster stronger connections.

Description

No matter the size or financial resources of your business, leveraging text message marketing can significantly enhance your growth. By selecting Textboom, you gain more than just a platform for sending texts; you also acquire a dedicated marketing team with over a decade of expertise committed to your success. TextBoom pioneered the use of text messaging in the nightlife sector, specifically catering to bars and nightclubs, and has since broadened its reach to support a diverse array of businesses, believing that every company can reap the rewards of text-based promotions. We take great pride in our exceptional customer service and have consistently demonstrated, for eleven consecutive years, that Textboom offers the most thorough text message promotion packages available. Furthermore, when it comes to marketing through text messages, Textboom ensures you receive the highest value for your investment, making it an unbeatable choice for any business seeking to thrive. Our commitment to helping you achieve your business goals through effective communication strategies sets us apart in the industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Affirm Yes 
Afterpay Yes 
Apple Pay Yes 
Google Yes 
Google Pay Yes 
Hubtiger Yes 
Klarna Yes 
Mastercard Payment Gateway Services Yes 
Stripe Yes 
Visa Click to Pay Yes 
X (Twitter) No 

Integrations

Facebook Yes 
Affirm No 
Afterpay No 
Apple Pay No 
Google No 
Google Pay No 
Hubtiger No 
Klarna No 
Mastercard Payment Gateway Services No 
Stripe No 
Visa Click to Pay No 
X (Twitter) Yes 

Pricing Details

Free
Free Trial Yes 
Free Version Yes 

Pricing Details

$49.99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ikeono

Country

United States

Website

www.ikeono.com

Vendor Details

Company Name

TextBoom

Founded

2007

Country

United States

Website

textboom.com

Product Features

NPS

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization No 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting Yes 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win Yes 

Alternatives

Alternatives

Surveyed Reviews

Surveyed

Spicyfy Ventures