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Average Ratings 22 Ratings
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Description
Ikeono empowers retailers of various scales to enhance their operations by streamlining communication through text messaging. This comprehensive platform provides services such as business text messaging, automated requests for reviews, secure Text-to-Pay options, and converting web chats to text, facilitating the transition of site visitors into customers. Retailers can also utilize SMS to automate feedback collection for the Net Promoter Score (NPS), allowing them to mend customer relationships or elevate the voices of their advocates, and manage all customer interactions seamlessly via a centralized inbox. With integration into Lightspeed POS, businesses can send texts directly from the app, including sales receipts, quotes, updates on work orders, alerts for special orders, and automated campaigns for NPS and reviews. Originally introduced in 2018 as an app specifically for bike shop services, Ikeono has broadened its reach across multiple sectors including biking, golfing, jewelry, pets, and boutiques, introducing features such as text-based payments, automated review processes, and scheduled messaging to meet diverse business needs. This versatility ensures that retailers can adapt to customer preferences and foster stronger connections.
Description
Mass texting is easy. You can have conversations with customers individually or send a message to thousands of people at once. SimpleTexting allows you to engage your audience via SMS. SimpleTexting's intuitive platform is trusted by Fortune 500 companies as well as small businesses. It makes text marketing accessible to everyone. You can send bulk messages, conduct surveys, provide customer service and create automated drip campaigns. SimpleTexting is flexible in pricing and has powerful features that allow you to grow with it. SimpleTexting also offers an app for Android and iOS that allows you to manage your efforts from anywhere.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
Yes
Affirm
Yes
Afterpay
Yes
ChatGPT
No
Cognito Forms
No
Commerce7
No
Dialpad Sell
No
Facebook Messenger
No
Google
Yes
Google Pay
Yes
Integrations
Facebook
Yes
Affirm
No
Afterpay
No
ChatGPT
Yes
Cognito Forms
Yes
Commerce7
Yes
Dialpad Sell
Yes
Facebook Messenger
Yes
Google
No
Google Pay
No
Pricing Details
Free
Free Trial
Yes
Free Version
Yes
Pricing Details
$29.00/month
Starts at $29/month for 500 credits
Save 20% with an annual plan
Save 20% with an annual plan
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Ikeono
Country
United States
Website
www.ikeono.com
Vendor Details
Company Name
Sinch
Founded
2008
Country
Sweden
Website
simpletexting.com
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Mobile Marketing
Channel Attribution
No
Contextual Targeting
No
Coupons
No
Email Marketing
No
Engagement Monitoring
No
In-App Marketing
No
Location-Based Marketing
No
Push Notifications
Yes
Text Messaging
Yes
Text-to-Win
Yes
Polling
Data Analysis Tools
Yes
Email Distribution
No
Feedback Collection
Yes
Live Results Tracking
No
Multiple Question Types
Yes
Online Polling
No
Phone Polling
No
Presentation Tools
No
Q & A
No
SMS Polling
Yes
Skip Logic
No
Supports Audio / Images / Video
No
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
Yes
SMS Survey
Alerts / Notifications
No
Analytics / Reporting
No
Audience Targeting
No
Campaign Management
No
Contact Management
No
Customizable Templates
No
Keyword Tracking
No
MMS
No
Mass Texting
No
Message Personalization
No
Scheduled Messaging
No
Survey Builder
No
Template Management
No
