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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Ikeono empowers retailers of various scales to enhance their operations by streamlining communication through text messaging. This comprehensive platform provides services such as business text messaging, automated requests for reviews, secure Text-to-Pay options, and converting web chats to text, facilitating the transition of site visitors into customers. Retailers can also utilize SMS to automate feedback collection for the Net Promoter Score (NPS), allowing them to mend customer relationships or elevate the voices of their advocates, and manage all customer interactions seamlessly via a centralized inbox. With integration into Lightspeed POS, businesses can send texts directly from the app, including sales receipts, quotes, updates on work orders, alerts for special orders, and automated campaigns for NPS and reviews. Originally introduced in 2018 as an app specifically for bike shop services, Ikeono has broadened its reach across multiple sectors including biking, golfing, jewelry, pets, and boutiques, introducing features such as text-based payments, automated review processes, and scheduled messaging to meet diverse business needs. This versatility ensures that retailers can adapt to customer preferences and foster stronger connections.

Description

SMS marketing is the secret sauce of connecting with your customers. Mobile Text Alerts offers an easy-to-use mass texting platform and mobile app that you can set up in no time. Enjoy a user-friendly online platform and easy mobile app for convenient sending. Take advantage of hands-free automation options like scheduled messages, drip campaigns, and auto-replies. Give your customers convenient ways to opt in to your texts, including: - Text to join - QR codes - Web forms Or easily add contacts in yourself through one of the following methods: - API - Integrations - Spreadsheet imports View data for your mass texts regarding delivery, subscriber counts, opt-outs, and link clicks to help you analyze the success of your campaigns. Start texting your customers and watch your business grow!

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Act! No 
Affirm Yes 
Afterpay Yes 
Axis LMS No 
ClickFunnels No 
Dropbox No 
Ecwid No 
Google Pay Yes 
Instagram No 
Keap No 
Microsoft 365 No 
Nimble No 
Procore No 
Stripe Yes 
Subscription DNA No 
X (Twitter) No 
Zapier No 
Zendesk Sell No 
Zoom No 
Zoom Webinars No 

Integrations

Act! Yes 
Affirm No 
Afterpay No 
Axis LMS Yes 
ClickFunnels Yes 
Dropbox Yes 
Ecwid Yes 
Google Pay No 
Instagram Yes 
Keap Yes 
Microsoft 365 Yes 
Nimble Yes 
Procore Yes 
Stripe No 
Subscription DNA Yes 
X (Twitter) Yes 
Zapier Yes 
Zendesk Sell Yes 
Zoom Yes 
Zoom Webinars Yes 

Pricing Details

Free
Free Trial Yes 
Free Version Yes 

Pricing Details

$19 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Ikeono

Country

United States

Website

www.ikeono.com

Vendor Details

Company Name

Mobile Text Alerts

Founded

2011

Country

United States

Website

mobile-text-alerts.com

Product Features

NPS

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting Yes 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win Yes 

Alternatives

Alternatives

Surveyed Reviews

Surveyed

Spicyfy Ventures