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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Idle Pilot is a cloud-based tool designed to manage your Slack presence by keeping your status active according to the work hours you specify, even if your laptop is powered off or closed. You only need to connect your Slack workspace once via a Chrome extension or through a manual browser configuration. After that, you can establish your weekly schedule by selecting the days you work, defining start and end times, and including optional breaks for lunch. The service automatically detects your timezone, ensuring that your settings are always accurate. Once set up, your Slack status will remain green during the hours you've scheduled, all without requiring any device to be on. Idle Pilot connects to Slack through a standard web session from the cloud, which means there's no need for a workspace bot, admin approval, or app installation. Additionally, the vacation mode feature automatically suspends your schedule when your Slack status is set to match specific selections, such as Out of Office. You can also access an activity history timeline that allows you to track your presence patterns over time. Importantly, Idle Pilot is designed with privacy in mind; it does not read, send, or store any of your Slack messages, files, or channel information. Furthermore, you have the ability to pause or disconnect from the service at any time with just a single click, providing you with complete control over your Slack presence management.

Description

PilotPM is a customer operations platform that leverages AI to consolidate support, customer success, product insights, retention, and engagement into a single interface. Rather than relying on a collection of separate tools, organizations can manage their entire customer journey through one cohesive system: AI-driven agents handle tasks such as drafting responses, managing and directing conversations, escalating issues to human agents when necessary, summarizing discussions, and identifying health metrics, churn risks, and opportunities for expansion — all while being informed by actual customer data. This platform seamlessly integrates with existing tools that teams are already familiar with, including Slack, HubSpot, Jira, Linear, GitHub, Stripe, Shopify, Snowflake, Google Workspace, WhatsApp, Instagram, the App Store, and Google Play, along with a customizable API. The pricing structure is straightforward and consistent, offering five tiers ranging from a free option to enterprise solutions, which include AI inference and a unified credit pool for all actions, ensuring there are no additional fees per resolution. The platform is particularly ideal for small to medium-sized businesses and mid-market teams in the SaaS and technology sectors, providing an efficient solution for managing customer interactions and enhancing overall satisfaction. Additionally, PilotPM's integration capabilities ensure a smooth transition for teams looking to streamline their customer operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Slack Yes 
App Store No 
GitHub No 
Google Play No 
Google Workspace No 
HubSpot CRM No 
Instagram No 
Jira No 
Linear No 
Shopify No 
Snowflake No 
Stripe No 
WhatsApp No 

Integrations

Slack Yes 
App Store Yes 
GitHub Yes 
Google Play Yes 
Google Workspace Yes 
HubSpot CRM Yes 
Instagram Yes 
Jira Yes 
Linear Yes 
Shopify Yes 
Snowflake Yes 
Stripe Yes 
WhatsApp Yes 

Pricing Details

$2/month/user
Free Trial Yes 
Free Version No 

Pricing Details

Free
Free plan; paid from $149/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Idle Pilot LLC

Founded

2026

Country

United States

Website

idlepilot.com

Vendor Details

Company Name

PilotPM

Founded

2026

Country

United States

Website

pilotpm.ai

Product Features

Productivity

Collaboration No 
Database Creation No 
Document Creation No 
File Sharing No 
Notes Management No 
Office Suite No 
Presentation Tools No 
Project Management No 
Task Management No 
Team Chat No 

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Alternatives

Alternatives

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