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Average Ratings 7 Ratings

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features
design
support

Description

Ideta allows companies to create their own chatbot/voicebot using no coding. You can also design your chatbot as you wish. You can change every aspect of your chatbot's visual appearance to match your website design. Your bot can be deployed on multiple communication channels, including Facebook Messenger, landing page, Facebook Messenger, and a phone number (Twilio ...), Microsoft Teams, etc. Any software can be connected via API without any coding. You can connect to any software via API with the best Natural Language Processing tools (Dialogflow and Luis, Watson ...)) and easily switch between them.

Description

Introducing the ultimate Customer Service App designed for all Slack users. Consolidate all your team's and clients' communications in one centralized platform. Our product and team are highly specialized and entirely focused on Slack. We pride ourselves on our commitment to customer messaging within this ecosystem. No other company matches our dedication to this niche. Slack is embedded in our identity. In fact, we are the first fully funded company that operates exclusively on Slack. Engage with your prospects and clients across various platforms—be it your website, social media, mobile applications, or email—directly through Slack! Your business must adapt to your customers' locations, not the opposite. If your goal is to streamline customer communication and enable your team to work from a unified control hub, then Slaask is your ideal solution. Beyond being an exceptional customer messaging tool, Slaask allows you to create a tailored chatbot that seamlessly aligns with your brand identity, enhancing your customer interaction experience even further. With Slaask, you can revolutionize how your organization connects with its audience in the digital age.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Dialogflow Yes 
Facebook Yes 
Google Analytics Yes 
Slack Yes 
Stackreaction Yes 
Zapier Yes 
Asana No 
Brevo No 
Cerb No 
ConnectWise ScreenConnect No 
HubSpot CRM No 
HubSpot Customer Platform No 
Jira Work Management No 
Kayako No 
LUIS Yes 
Mailjet No 
Mixpanel No 
Nimble No 
Pipedrive No 
Twilio Yes 

Integrations

Dialogflow Yes 
Facebook Yes 
Google Analytics Yes 
Slack Yes 
Stackreaction Yes 
Zapier Yes 
Asana Yes 
Brevo Yes 
Cerb Yes 
ConnectWise ScreenConnect Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Jira Work Management Yes 
Kayako Yes 
LUIS No 
Mailjet Yes 
Mixpanel Yes 
Nimble Yes 
Pipedrive Yes 
Twilio No 

Pricing Details

19€
Starter Plan: 19€/month
Starter AI: 59€/month
Professional: 299€/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ideta

Founded

2018

Country

France

Website

ideta.io

Vendor Details

Company Name

Slaask

Founded

2015

Country

United States

Website

slaask.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation Yes 
Chatbot Yes 
Email Automation No 
Group Messaging Yes 
Human Handover No 
Lead Distribution Yes 
Lead Qualification Yes 
Mobile Messaging Yes 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat Yes 

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management No 

Alternatives

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Alternatives

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