Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
With more than 25,000 customers, IdeaScale has 4.5 million users. The software allows organizations to get the opinions of both public and private communities through collecting ideas and giving users the ability to vote. IdeaScale is the engine of crowd-powered innovation because all ideas are evaluated, routed and implemented. IdeaScale's clients include the Cleveland Cavaliers and Doctors Without Borders. Freddie Mac, Marriott Vacations Worldwide. NASA, the United Way and many others.
Description
IdeasMine has been developed through a collaborative approach, which is quite sensible for a platform designed to manage contributions and initiatives from everyone involved. The system has seen over 350 suggestions for enhancements, contributed by both our internal teams and our customers, with an impressive 83% of these being realized during its three-year development journey. At the core of our values lies the philosophy of Continuous Improvement, and we wholeheartedly embrace the concept of "Neverending Improvement." Daily, fresh ideas are submitted and put into action, providing undeniable evidence of the effectiveness of this approach. The features and benefits of IdeasMine are constantly evolving, adhering to the principles of simplicity and active participation. There is no requirement for specialized training, as navigating all functionalities is straightforward, allowing users to submit an idea in just two clicks. IdeasMine stands out as one of the premier tools for collecting input from your entire workforce while also serving as an exceptional means to facilitate the implementation of these ideas, resulting in quicker, visible, and sustainable outcomes. Furthermore, this ongoing cycle of feedback and enhancement ensures that the tool remains relevant and valuable in an ever-changing business landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
Yes
Google Analytics
Yes
LinkedIn
Yes
Shift
Yes
Slack
Yes
Integrations
Facebook
No
Google Analytics
No
LinkedIn
No
Shift
No
Slack
No
Pricing Details
$2,500 per year
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
IdeaScale
Founded
2009
Country
United States
Website
ideascale.com
Vendor Details
Company Name
AL Consulting Group
Founded
2000
Country
France
Website
www.ideasmine.net
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Idea Management
Activity Dashboard
Yes
Brainstorming
Yes
Collaboration
Yes
Creator Tracking
Yes
Idea Ranking
Yes
Project Tracking
Yes
Status Tracking
Yes
Product Features
Idea Management
Activity Dashboard
Yes
Brainstorming
Yes
Collaboration
Yes
Creator Tracking
Yes
Idea Ranking
Yes
Project Tracking
Yes
Status Tracking
Yes