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features
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support

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Description

IdSurvey is a professional survey software tool. It allows you to collect data via telephone (CATI), web(CAWI), face-toface (CAPI), or mixed mode. IdSurvey allows you to easily create questionnaires, collect data and analyze them. Integrated email and sms sender, reporting section, supervisor dashboard and VoIP dialer.

Description

Get feedback from customers who have used your service in real-time. They can tell you a story about the quality of your service. You can work wherever your customers are. Collect reviews at any location: airports, restaurants shops, hospitals, hotels, and other places. You can also create reports based upon dates, devices, and surveys. This is convenient for both on-site quality control specialists as well as upper management. Use our handy survey builder to compose your questionnaire. There are nine types of questions available to you

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Excel Yes 
Telegram No 

Integrations

Microsoft Excel No 
Telegram Yes 

Pricing Details

$180 per user per month
CATI: licenses by phone agent (Annual - Permanent - Daily)
CAWI: licenses by complete
CAPI: licenses by complete
Free Trial Yes 
Free Version No 

Pricing Details

$9 per device per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

IdWeb

Founded

2002

Country

Italy

Website

www.idsurvey.com

Vendor Details

Company Name

inBook

Founded

2017

Country

Armenia

Website

inbook.pro/en/

Product Features

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey Yes 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey No 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Product Features

Survey

Custom Survey URLs No 
Data Analysis Tools Yes 
Email Marketing No 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

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