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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

An all-encompassing OSS/BSS solution platform designed specifically for ISPs and telecom operators enables seamless management of broadband services. This platform empowers service providers to enhance operational efficiency, automate billing processes, lower infrastructure costs, and accelerate business growth. We pride ourselves on being an extension of our clients' teams, readily available to offer immediate support when required. By eliminating the need for licensing fees associated with databases and operating systems, our solution significantly decreases capital expenditures on hardware infrastructure. It also allows field teams to gain immediate access to essential data to effectively carry out their responsibilities. This data accessibility is facilitated through user-friendly mobile applications. Our meticulously defined processes and guidelines ensure a smooth and efficient migration experience without complications. Additionally, our solution boasts exceptional scalability, capable of supporting millions of subscribers from a single instance, making it a robust choice for growing businesses. Ultimately, our commitment to innovation and client satisfaction sets us apart in the industry.

Description

gaiia is an advanced, cloud-based OSS/BSS solution specifically designed for broadband service providers. It integrates e-commerce, customer relationship management, billing, workforce operations, and service provisioning into one cohesive system. By leveraging AI-driven automation, gaiia enables providers to minimize manual tasks, expedite service activations, and enhance operational efficiency across fiber, fixed wireless, and open access networks. With a strong reputation among ISPs of various sizes, gaiia efficiently manages complex billing models, MDU management, and swift migrations while providing a customizable checkout experience, an open API, and a cloud infrastructure that is regularly updated, allowing providers to scale confidently and effectively. As a result, gaiia empowers broadband service providers to adapt to market demands and improve their overall service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adtran NetVanta 3000 Series No 
Adtran NetVanta 4000 Series No 
Adtran NetVanta 6200 Series No 
Adtran Total Access 900 Series No 
Adtran Total Access 900e Series No 
Authorize.Net No 
Calix Cloud No 
HubSpot CRM No 
IQGeo No 
Mapbox No 
Nokia VitalSuite No 
Paymentus No 
Salesforce No 
Stripe No 
UniFi Identity No 
UniFi WiFi No 
VETRO FiberMap No 

Integrations

Adtran NetVanta 3000 Series Yes 
Adtran NetVanta 4000 Series Yes 
Adtran NetVanta 6200 Series Yes 
Adtran Total Access 900 Series Yes 
Adtran Total Access 900e Series Yes 
Authorize.Net Yes 
Calix Cloud Yes 
HubSpot CRM Yes 
IQGeo Yes 
Mapbox Yes 
Nokia VitalSuite Yes 
Paymentus Yes 
Salesforce Yes 
Stripe Yes 
UniFi Identity Yes 
UniFi WiFi Yes 
VETRO FiberMap Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$1/subscriber
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

iconwavetech

Founded

2014

Country

India

Website

www.iconwavetech.com

Vendor Details

Company Name

gaiia

Founded

2021

Country

United States

Website

www.gaiia.com

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management Yes 
Post-Paid Systems Yes 
Pre-Paid Systems Yes 
Provisioning Yes 
Rating No 
Self Service Portal Yes 
Service Order System No 
VoIP No 

Wireless Expense Management

CRM Yes 
Custom Rate Plans No 
Discount Management Yes 
Metered Billing Yes 
Move / Add / Change Options Yes 
Procurement Management No 
Split Billing Yes 
Supports WiFi Hotspots Yes 
Usage Reporting Yes 

Product Features

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