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support

Description

An all-encompassing OSS/BSS solution platform designed specifically for ISPs and telecom operators enables seamless management of broadband services. This platform empowers service providers to enhance operational efficiency, automate billing processes, lower infrastructure costs, and accelerate business growth. We pride ourselves on being an extension of our clients' teams, readily available to offer immediate support when required. By eliminating the need for licensing fees associated with databases and operating systems, our solution significantly decreases capital expenditures on hardware infrastructure. It also allows field teams to gain immediate access to essential data to effectively carry out their responsibilities. This data accessibility is facilitated through user-friendly mobile applications. Our meticulously defined processes and guidelines ensure a smooth and efficient migration experience without complications. Additionally, our solution boasts exceptional scalability, capable of supporting millions of subscribers from a single instance, making it a robust choice for growing businesses. Ultimately, our commitment to innovation and client satisfaction sets us apart in the industry.

Description

Wavelo, part of Tucows, delivers a cloud-based OSS/BSS platform designed to revolutionize how communication service providers manage technology and operations. Its comprehensive suite covers provisioning, billing, subscription management, and mobile and internet access, providing the flexibility operators need in a fast-evolving market. Wavelo’s platform connects diverse business and operational systems, enabling seamless integration with legacy infrastructure to create unified workflows. This connectivity allows operators to adapt quickly to network innovations and digital transformation initiatives. By streamlining complex OSS/BSS processes, Wavelo improves operational efficiency and reduces time-to-market for new services. The platform supports scalable growth while enhancing the end-user experience with reliable and responsive service management. Wavelo’s cloud-native design ensures resilience, security, and scalability. Globally trusted by communication providers, it empowers organizations to simplify operations and accelerate innovation.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Stripe No 

Integrations

Stripe Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

iconwavetech

Founded

2014

Country

India

Website

www.iconwavetech.com

Vendor Details

Company Name

Wavelo

Founded

2022

Country

Canada

Website

www.wavelo.com

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management Yes 
Post-Paid Systems Yes 
Pre-Paid Systems Yes 
Provisioning Yes 
Rating No 
Self Service Portal Yes 
Service Order System No 
VoIP No 

Wireless Expense Management

CRM Yes 
Custom Rate Plans No 
Discount Management Yes 
Metered Billing Yes 
Move / Add / Change Options Yes 
Procurement Management No 
Split Billing Yes 
Supports WiFi Hotspots Yes 
Usage Reporting Yes 

Product Features

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