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Average Ratings 8 Ratings

Total
ease
features
design
support

Description

ibbü, created by iAdvize, serves as an on-demand network of specialists tailored to enhance your brand. These passionate individuals are the genuine advocates for your offerings. With a keen sense of customer engagement, they infuse a unique level of personalization into every interaction. Many brands overlook as much as 70% of potential contact with customers by only being available during standard business hours, which typically run from 9 AM to 5 PM. With ibbü’s experts available around the clock, you can provide your customers with an authentic and engaging online shopping experience all day, every day. The experts receive compensation based on various plans aligned with your goals, whether that be per conversation or per successful transaction following a discussion. Regardless of the chosen plan, these specialists are motivated to deliver top-notch service consistently. Ibbü effectively addresses the need for continuous, on-demand customer support. With iAdvize, initiating a project and choosing the ideal experts is merely a click away, enabling brands to maximize their customer interaction potential seamlessly.

Description

Sprocket will work closely with your team to scope out your assets and conduct initial reconnaissance. Ongoing change detection monitors shadow IT and reveals it. After the first penetration test, your assets will be continuously monitored and tested as new threats and changes occur. Explore the paths attackers take to expose weaknesses in your security infrastructure. Working with penetration testers is a great way to identify and fix vulnerabilities. Using the same tools that our experts use, you can see how hackers view your organization. Stay informed about any changes to your assets or threats. Remove artificial time limits on security tests. Your assets and networks are constantly changing, and attackers don't stop. Access unlimited retests and on-demand reports of attestation. Stay compliant and get holistic security reports with actionable insights.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Analytics Yes 
Jira Work Management No 
MITRE ATT&CK No 
Salesforce Yes 
Zendesk Yes 

Integrations

Google Analytics No 
Jira Work Management Yes 
MITRE ATT&CK Yes 
Salesforce No 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Subscription-based. Reach out for details.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

iAdvize

Founded

2010

Country

France

Website

www.iadvize.com/en/ibbu/

Vendor Details

Company Name

Sprocket Security

Founded

2018

Country

United States

Website

www.sprocketsecurity.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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