Average Ratings 0 Ratings
Average Ratings 5 Ratings
Description
ibbü, created by iAdvize, serves as an on-demand network of specialists tailored to enhance your brand. These passionate individuals are the genuine advocates for your offerings. With a keen sense of customer engagement, they infuse a unique level of personalization into every interaction. Many brands overlook as much as 70% of potential contact with customers by only being available during standard business hours, which typically run from 9 AM to 5 PM. With ibbü’s experts available around the clock, you can provide your customers with an authentic and engaging online shopping experience all day, every day. The experts receive compensation based on various plans aligned with your goals, whether that be per conversation or per successful transaction following a discussion. Regardless of the chosen plan, these specialists are motivated to deliver top-notch service consistently. Ibbü effectively addresses the need for continuous, on-demand customer support. With iAdvize, initiating a project and choosing the ideal experts is merely a click away, enabling brands to maximize their customer interaction potential seamlessly.
Description
Clients have the ability to connect with specialists in real-time via audio and video calls, while also benefiting from end-to-end encrypted messaging and a screen-sharing feature within your consulting marketplace. Administrators can manage expert service provider information efficiently from a centralized dashboard on your consultation platform, allowing for easy additions, edits, and updates. Both service providers and clients receive immediate notifications regarding bookings through chat messages and reminders facilitated by your online consultation marketplace. You can establish your preferred consultation fees and effortlessly process payments from clients using various payment gateways integrated into your consulting platform. Clients can schedule their appointments based on mutual availability with service providers through your online consultation marketplace. Enhance your on-demand consultation service and outpace your competitors by utilizing our sophisticated analytics and reporting tools, ensuring you make informed decisions for growth and performance optimization. This comprehensive approach to online consultations not only improves user experience but also streamlines the overall operational process.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Analytics
Yes
Authorize.Net
No
Daylight
No
InstaPayments
No
Khaos Control Cloud
No
Panacea
No
PayPal
No
Paymob
No
Plivo
No
Razorpay
No
Integrations
Google Analytics
Yes
Authorize.Net
Yes
Daylight
Yes
InstaPayments
Yes
Khaos Control Cloud
Yes
Panacea
Yes
PayPal
Yes
Paymob
Yes
Plivo
Yes
Razorpay
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Contact to get a quote
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
iAdvize
Founded
2010
Country
France
Website
www.iadvize.com/en/ibbu/
Vendor Details
Company Name
JungleWorks
Founded
2017
Country
United States
Website
jungleworks.com
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Marketplace
Catalog Management
No
Category Management
No
Fee / Commission Management
No
Order Management
No
Payment Processing
No
Promotions Management
No
Returns Management
No
SEO Management
No
Shopping Cart
No
Vendor Portal
No