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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our digital magnet board allows you to locate and manage equipment with just two clicks from any device. You can effortlessly view both telematics-enabled and non-connected machines on a single, streamlined page. With the capability to filter your equipment by custom groups or perform targeted searches, finding specific resources becomes a breeze. Train your team to update equipment movements in the system as they occur in the field, ensuring your records remain current. Utilize our intuitive scheduler views to easily arrange equipment and staff, with advanced filtering options for resource groups. Identify unassigned resources to minimize rental costs and enhance utilization. Daily schedules can be automatically dispatched to your field teams, along with real-time updates when plans shift. Additionally, you can set up automated preventative maintenance schedules based on operational hours, mileage, or specific dates, giving your staff the information needed to prepare for upcoming tasks. Once a maintenance task is finished, the system seamlessly updates the schedule to reflect the changes, ensuring everything stays organized and efficient. This comprehensive approach not only streamlines operations but also maximizes productivity across the board.

Description

Providing top-notch services like programming content, live sports streaming, data backhaul, and rapid data access via satellite is essential for your operations. Current management tools hinder your ability to enhance these services, as they only display isolated performance metrics from a vast array of devices—such as modems, Antenna Control Units (ACUs), High Power Amplifiers (HPAs), and other equipment across the teleport and network—without pinpointing which specific devices are crucial for delivering particular services to designated customers. Additionally, the necessity of various, disconnected toolsets for different technologies complicates matters further; for instance, Monitor & Control (M&C) systems are used for RF equipment, management systems for VSAT networks, Network Management Systems (NMS) for IP equipment, and Carrier Monitoring Systems (CMS) for managing carriers. This fragmentation complicates the process of diagnosing and addressing the underlying causes of issues, ultimately impacting service reliability and customer satisfaction. Consequently, a unified approach to management tools is essential for streamlining operations and improving service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

One Step GPS Yes 

Integrations

One Step GPS No 

Pricing Details

$4,500 per year
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

IVO Systems

Founded

2019

Country

United States

Website

www.ivosystems.com

Vendor Details

Company Name

Kratos Defense & Security Solutions

Country

United States

Website

www.kratosdefense.com/-/media/ktts/datasheets/technology/fact-sheet--neuralstar-service-quality-manager-sqm.pdf

Product Features

Equipment Maintenance

Customer Database No 
Dispatch Management No 
Equipment Tracking No 
Inventory Control No 
Job Management No 
Maintenance Scheduling No 
Warranty Tracking No 
Work Order Management No 

Product Features

Quality Management

Audit Management No 
Complaint Management Yes 
Compliance Management No 
Corrective and Preventive Actions (CAPA) Yes 
Defect Tracking No 
Document Control Yes 
Equipment Management Yes 
ISO Standards Management No 
Maintenance Management No 
Risk Management No 
Supplier Quality Control No 
Training Management No 

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