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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

We are a dedicated collective driven by our enthusiasm for business, with a primary goal of developing valuable products for our customers. Our foundation lies in our unwavering faith and unity in our endeavors. Each day, we diligently strive to enhance customer service on a global scale. We appreciate the elegance found in simplicity, ensuring that our products are straightforward and user-friendly, a sentiment echoed by our clients. As we embark on an exciting new phase of growth, we are leveraging our most significant assets: our innovative products, robust financial health, expansive global presence, and the steadfast dedication of our management to our workforce around the world. Ultimately, our achievements hinge on the invaluable support of our clients—your continued partnership is essential to our journey. We are committed to evolving and adapting in response to your needs, as we believe that collaboration is the key to mutual success.

Description

Meet Your New Customer Communications Platform A single platform that allows customers to communicate with you via any channel. You will enjoy closer collaboration, more efficient workflows, and happier customers. A central hub for all incoming messages allows you to collaborate more efficiently. You will be more accessible, flexible, and create better workflows using WhatsApp Business, Messenger Messenger, Livechat and Apple Business Chat. Platform Multichannel Inbox Analytics & Insights Channels & Features: WhatsApp Business API Social Messaging Outbound Messaging Livechat Chat widget Teams module Smart routing Call deflection Tag & label management User management Contact management

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Apple Business Chat No 
Bird No 
CDK Global No 
Facebook Messenger No 
Google Business Messages No 
Google Maps No 
Insocial No 
Instagram No 
LINE No 
Salesforce No 
Telegram No 
Twilio No 
Viber No 
WeChat No 
WhatsApp No 
X (Twitter) No 

Integrations

Apple Business Chat Yes 
Bird Yes 
CDK Global Yes 
Facebook Messenger Yes 
Google Business Messages Yes 
Google Maps Yes 
Insocial Yes 
Instagram Yes 
LINE Yes 
Salesforce Yes 
Telegram Yes 
Twilio Yes 
Viber Yes 
WeChat Yes 
WhatsApp Yes 
X (Twitter) Yes 

Pricing Details

$99 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

SmartLAb

Founded

2015

Country

United States

Website

ivcbox.com

Vendor Details

Company Name

Saysimple

Founded

2014

Country

Netherlands

Website

saysimple.com

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management No 
Content Syndication Yes 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content Yes 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging Yes 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications Yes 
On-Demand Communications No 
Personalization Yes 
Print Management No 
Template Management Yes 
Video Content No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking No 

Messaging

End-to-End Encryption (E2EE) Yes 
File Sharing Yes 
Groups / Channels Yes 
Payments Yes 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs Yes 
Threaded Discussion No 
Video Conferencing No 
Voice Calling No 

Team Chat

End-to-End Encryption (E2EE) Yes 
File Sharing No 
Groups / Channels Yes 
Payments Yes 
Search / Filter No 
Self-Destructing Messages No 
Stickers / GIFs Yes 
Threaded Discussion No 
Video Conferencing No 
Voice Calling No 

Alternatives

Alternatives

WhatsApp Reviews

WhatsApp

Meta
Viber Reviews

Viber

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Viber Reviews

Viber

Viber Media